Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team MemberSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Work with the agent to establish and meet marketing goals.As an Agent Team Member, you will receive...Hourly pay plus commission/bonusPaid time off (vacation and personal/sick days)RequirementsSales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredSuccessful track record of meeting sales goals/quotas preferredInterest in marketing products and services based on customer needsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsExperience in a variety of computer applications, particularly WindowsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskAbility to make presentations to potential customersAchieve mutually agreed upon marketing goalsProvide timely and thorough activity reports to agentAbility to effectively relate to a customerSelected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbia, SC and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.