Product Manager

Job Overview Are you passionate about making a difference in people’s lives? If you enjoy working in a service‑oriented industry, this product leadership role might be the right fit. You will lead the development and execution of complex product strategies, overseeing multiple or single highly strategic products, guiding cross‑functional teams and ensuring commercial success aligned with the company’s strategic goals. Product Vision and Strategy Owns accountability for the overall team and product success. Defines and shares product vision aligned with business goals and reports to business leaders. Sets business value & OKRs, defines and executes product roadmap that matches business objectives and customer needs. Crafts and implements comprehensive strategic plans covering market trends, competitive analysis, and innovation opportunities. Mentors and guides Product Managers in strategic thinking, fostering a strategic mindset across the product team. Performance Measurement Utilizes data analytics tools and platforms to analyze product performance and user behavior. Generates insights and recommendations to optimize product features, user acquisition, and engagement. Defines success metrics to measure feature effectiveness. Leads evaluation of product performance across a broader portfolio or more complex products, identifying trends, challenges, and opportunities for growth. Guides Product Managers in setting and achieving performance goals, leveraging deep insights to drive strategic improvements. Advocates for investments in areas with the highest impact on performance and aligns initiatives with long‑term business objectives. Customer Advocacy, User and Market Research Maintains deep understanding of the competitive landscape and the needs of the target market, informing product development decisions. Communicates regularly with stakeholders, including customers and internal teams to gather feedback, pain points, opportunities, and incorporates it into the prioritized feature backlog and roadmap. Conducts competitive analysis and customer feedback to identify product opportunities. Identifies business opportunities through direct engagement with clients, other external stakeholders, and market research. Leads and designs user research studies, applying user research results to inform product decisions. Exhibits mastery in leading comprehensive market research initiatives that drive strategic product decisions. Has a deep understanding of market dynamics, customer segmentation, and competitive landscapes. Utilizes advanced analytical skills to interpret market data, forecast future trends, and identify new opportunities for innovation and growth. Leads in‑depth customer research and analysis to uncover deeper insights into customer behavior and trends. Advocates for customer needs in strategic discussions, ensuring that product decisions across multiple products or a product line align with delivering superior customer value and experience. Guides Product Managers in developing a customer‑centric approach to product development. User‑Centered Design Supports the development of User Personas based on market research and customer feedback. Champions user‑centered design approach, collaborating with design teams to create intuitive and seamless user experiences. Solution Ideation Works with the team to find the best solution option based on tradeoffs. Requirements Gathering and Backlog Refinement Creates and maintains Product backlog, including epics and feature level decomposition for sprint planning. Prioritizes epics and features from backlog to be delivered. Road Mapping & Prioritization Leads the prioritization of initiatives to drive product growth and innovation. Mentors Product Managers on effective roadmap planning and adjustment strategies. Works across multiple products or product lines, ensuring coherence in strategic direction. Fosters strong relationships with stakeholders and serves as a point of contact for product‑related discussions and decision‑making. Agile Delivery Drives product development process using Agile methodologies, including backlog management, sprint planning, and sprint reviews. Participates in key sprint events, including sprint planning, backlog refinement, and review/demos. Go‑to‑Market Oversees and refines go‑to‑market strategies across multiple products or product lines, ensuring that plans are strategically aligned with market opportunities and business goals. Provides guidance and support to Product Managers in their go‑to‑market activities, ensuring consistency in messaging and positioning. Analyzes market feedback post‑launch to inform future strategy adjustments and product iterations. Develops go‑to‑market strategies and collaborates with marketing and sales teams to drive product adoption and customer success. Cross‑Functional Leadership & Continuous Improvement Elevates cross‑functional collaboration by aligning multiple teams and departments around strategic initiatives and product goals. Mentors Product Managers in navigating organizational dynamics and building effective relationships across functions. Drives consensus and action toward shared objectives, leveraging deep product knowledge and strategic insight. Risk Management Leads the development of comprehensive risk mitigation plans and advises on risk management best practices. Guides Product Managers in identifying and addressing risks at the product level. May lead projects and perform other duties as assigned. Qualifications Bachelor’s degree required. Ten (10) plus years of product management, consumer, or enterprise‑level product management. Experience with JIRA, Confluence, Figma, AHA, Amplitude and/or Tableau tools. Marketing experience preferred. Scrum/Agile certification preferred or equivalent combination of education and/or experience. Strong analytical skills and passion for analyzing products, competitors, and market dynamics. Comprehensive understanding of agile methodologies. Excellent collaboration and interpersonal skills to work with internal and external stakeholders. Proven ability to manage product functionality prioritization and handle complex problems with minimal supervision. Metrics‑oriented and customer focused, with presentation skills across stakeholder group across executive team, business leadership and product development teams. Exceptional written and verbal communication skills. Ability to work effectively with geographically distributed teams. Ability to write and decompose product capabilities functional specifications into logical groupings (e.g., epics, features, user stories). Proficiency in Microsoft Office packages required. Accountability: Keen sense of ownership and responsibility for the product’s success. Critical Thinking: Ability to analyze situations, identify potential problems, and develop innovative solutions. Scheduling: Skilled in planning and prioritizing work to meet deadlines and achieve goals. Strategic Thinking: Ability to develop long‑term visions and strategies for products. Market Research: Skills in conducting and analyzing market research to inform product decisions. Customer Insights: Proficiency in gathering and interpreting customer feedback and behavior. Analytical Abilities: Strong analytical skills for evaluating data, KPIs, and market trends. Communication: Excellent verbal and written communication skills for articulating product vision and strategies. Leadership and Influence: Ability to lead and influence cross‑functional teams without direct authority. Stakeholder Management: Competence in managing and aligning stakeholder expectations. Technical Acumen: Understanding of the technical aspects relevant to the product and ability to communicate effectively with engineering teams. Agile Methodologies: Knowledge of Agile development processes and how to work within them. Financial Acumen: Ability to manage budgets, forecast revenue, and understand financial implications of product decisions. Project Management: Skills in planning, scheduling, and keeping projects on track. User Experience (UX) Understanding: Insight into UX principles to ensure the product meets customer usability and satisfaction. Adaptability: Flexibility to adapt to changing market conditions and business needs. Emotional Intelligence: Awareness and regulation of personal emotions and understanding others’ emotions to enhance team collaboration and customer relations. Compensation and Benefits Salary: $133,300.00–$179,900.00 annually. Bonus eligible based on individual and company performance. Benefits include: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre‑Tax and Post‑Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off, Paid Parental Leave, Short‑Term and Long‑Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and more!) Equal Opportunity Employer Modivcare is an Equal Opportunity Employer. EEO is The Law. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam‑era or special disabled veteran in accordance with federal law. #J-18808-Ljbffr