Product Director - Grow for Human Resources

Product Director - Grow

Ignite your passion for product innovation by leading customer-centric development and shaping the future of employee experiences. You will set a clear product vision, inspire teams through influence, and translate strategy into measurable outcomes. Join a collaborative environment where your leadership helps employees grow and perform at their best.

As a Product Director - Grow at JPMorganChase within Corporate Human Resources, you will lead employee-facing products that support talent and performance outcomes across the firm. You will define product strategy, guide roadmap execution, and partner across business, design, engineering, and data teams to deliver intuitive, scalable solutions. You will build a high-performing product organization focused on customer needs, measurable impact, and continuous improvement.

Job responsibilities

• Lead the product strategy and vision for employee-facing talent and performance products, aligning priorities to business outcomes and employee needs
• Coach and develop a team of product managers, setting clear expectations, building product craft, and fostering a culture of accountability and learning
• Drive end-to-end product lifecycle execution from discovery through delivery, ensuring high-quality releases and sustained adoption
• Partner with engineering, design, data, and operations teams to deliver scalable, reliable, and secure product experiences
• Define and manage product roadmaps, making trade-offs transparently and communicating progress to senior stakeholders
• Establish measurable success metrics and operating rhythms to track product performance, adoption, and user experience improvements
• Gather and synthesize user insights and analytics to inform prioritization, experience design, and continuous optimization
• Identify opportunities to apply artificial intelligence responsibly to improve employee experience, productivity, and decision-making
• Manage product risks and dependencies proactively, removing barriers and ensuring delivery against commitments

Required qualifications, capabilities, and skills

• Formal training or certification on product engineering concepts and 10+ years applied experience
• 3+ years of experience managing and developing product managers or other product leaders
• Demonstrated experience defining product vision, strategy, and roadmaps for enterprise digital products
• Proven ability to translate customer needs into prioritized outcomes, requirements, and measurable success criteria
• Strong stakeholder management skills, with experience influencing across multiple functions and senior audiences
• Experience partnering with engineering and design teams to deliver products with strong usability, reliability, and scalability
• Data-informed decision-making skills, including experience using product analytics and user research to drive prioritization
• Experience evaluating and applying generative artificial intelligence capabilities to improve product outcomes and operating efficiency

Preferred qualifications, capabilities, and skills

• Experience building products for human resources, talent management, performance management, or learning and development domains
• Experience with Software as a Service (SaaS) product models, including adoption, engagement, and lifecycle management
• Familiarity with Oracle Cloud Human Capital Management and ServiceNow platforms
• Experience operating in a highly matrixed, global organization with complex stakeholder and governance structures
• Experience establishing product operating models, including planning cadences, goal setting, and outcome measurement frameworks

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.