Office Assistant

Job Description

Job Description

Job Description

OFFICE ASSISTANT /FRONT DESK

Are you a friendly and professional individual with excellent customer service skills and a strong desire to help people? Are you ready to join a dynamic company with a VISION for the future of their firm and their team?

If you answered “yes” to the questions above, keep reading!

Website Community Law Group

Our company is expanding, and we are looking for a Bilingual (English - Spanish) Office Assistant - Front Desk (On Site) who can provide a welcoming and positive experience for our clients and visitors. We are looking to hire someone who wants to be a part of and can contribute to the growth of our firm.

We offer a secure workspace, plus the opportunity for personal and professional growth, performance-based bonuses and an annual salary increase when goals are surpassed.

Last year we fulfilled our plan and now it is time to take it to the next level with you being part of this wonderful, passionate, and winning team!

WHAT’S IN IT FOR YOU?

• PTO (- paid time off days) - work hard, play hard-.

• BENEFITS – Medical contribution.

• EDUCATION – Team member education and learning budget (courses, events, books, etc.) … and MUCH, MUCH MORE!
• FUN – Company activities, outings, and retreats.

• Bonus.

MINIMUN QUALIFICATIONS

SMILING PERSON

• Exceptional interpersonal, organizational, and communication skills
• Professional and kind demeanor with a positive attitude.

• Strong customer service skills and the ability to SMILE and greet clients warmly.

• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Ability to effectively collaborate, build consensus and influence outcomes.
• Agility to navigate at a fast pace with a positive attitude and aptitude.
• Have a minimum of (2) years of work experience as a Receptionist, Front Office Representative or similar customer service-oriented tasks and responsibilities.

• Proficiency in Microsoft Office Suite and familiarity with office equipment

• Ability to collaborate effectively with team members and other departments.

• Bilingual, English and Spanish
• SMILE, SMILE, SMILE!!!

JOB DESCRIPTION

• SMILE, SMILE, SMILE!!!

• Welcome of Clients: Smiling and warm welcome to 100% clients, ensuring they feel comfortable and valued.

• Efficient and Productive Clients management: Friendly, warm and assertive communication with clients, to correctly and efficiently handle their requests, following the policies and procedures of communication with the client.

• Efficient and Assertive Communication: Assertive communication with whole team, to ensure the correct handling of requests from clients and other departments.

• High quality administrative and financial tasks: Manage efficiently calls, evidence received, calendars, meetings, service tickets and payments.

• Excellent Client Experience: Maintain a clean and organized reception area, provide meals, snacks and souvenirs to make client’s visit a pleasant experience.

Meet Individual goals and contribute to meeting Firm goals, therefore must work well independently and with a team.