Returns Clerk
Beneficial Talent Source
Job Responsibilities
Manage external and internal email accounts
Generate and track claims within an internal software portal
Communicate with internal departments relating to returned / defective products
Evaluate returned items and place in proper stock
File claims with carriers when goods are damaged or lost
File for return authorizations to vendors
Coordinate with warehouse to return shipments to vendors
Track return shipments and coordinate with accounting ensuring credits are received
Set daily, weekly, and monthly tasks to manage claim progress
Update sales staff with progress and disposition of claims
Job Qualifications
Highly organized
Self-motivated
Good communicator
Computer literate
Problem-solving abilities
Information retention
Attendance/punctuality
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