Associate Director, Laboratory Operations- Sig CLIA/CTA

POSITION SUMMARY The Associate Director, Laboratory Operations is a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. The AD works closely with groups to ensure strict compliance with good manufacturing practices and CLIA/CAP guidelines at all times. Ensures the effective use of materials, equipment and employees in producing quality products. Monitor and control staffing / labor, capital expenditures, and manufacturing performance. Develops budget and monitors expenditures. Formulates and recommends manufacturing policies, procedures and programs. Selects, develops and evaluates line‑management to ensure the efficient operation of the function. PRIMARY RESPONSIBILITIES Provide operational and strategic leadership to laboratory products assigned to the individual. Participate in budget preparation, monitoring of revenue, expenses, test volume, FTE efficiency, report/result turnaround, as well as overall production performance. Ensure compliance with all regulatory and legal parameters. Serve as a model for standards and behavior performance. Participate in the drafting of SOW and processing of select research samples through the CLIA lab. Lead, direct and manage high‑performance teams with accountability for operations, quality, customer service, and success of assigned departments and product lines. Identify and champion development of departmental key performance indicators (KPI) and analyze for opportunities to optimize department performance. Direct production laboratory personnel in support of activities for manufacturing that will include method validation, method transfer, and in‑process testing. Develop or oversee the development of laboratory production process, procedures, and authorize the implementation. Develop subordinate’s development through professional development reviews, coaching, mentoring, and training. Collaborate with direct reports to create professional development goals for the team and foster a positive work environment. Generate and routinely provide executive level production/departmental summaries. Represent the company during audits, visits, and technical and client calls. Build effective partnerships with department heads to help drive the business toward achieving company objectives. Establish operational objectives and plans. Delegate assignments as necessary. Work on issues where analysis requires in‑depth knowledge of organizational objectives. Establish schedules, work plans, and performance requirements. Interact regularly with senior management or executive levels. Work with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI in order to perform the job. Complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance and security training as soon as possible but not later than the first 30 days of hire. Maintain a current status on Natera training requirements. Perform other duties as assigned. QUALIFICATIONS BS/BA degree (or equivalent) in STEM‑related field; Biological Sciences preferred. At least 8 years’ experience and with at least 5 years’ experience overseeing manufacturing or a Contract Research Organization production team at a leadership level. KNOWLEDGE, SKILLS, AND ABILITIES Experience managing a CLIA/CAP CRO production team is highly preferred. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and Google products (Gmail/GCal/Drive/GChat). Excellent oral and written communication skills, strong organization skills and high attention to detail. Aptitude to thrive in fast‑paced unstructured, constantly changing environment when faced with multiple challenging projects. Strong interpersonal skills with a service‑oriented mindset. Proactive, independent self‑started with a can‑do attitude. Establish and maintain positive and effective working relationships with clients, coworkers, contractors, and vendors. Strong detail orientation: ability to set priorities, multi‑task and meet deadlines. Ability to work effectively with technical employees at all levels. Ability to handle sensitive, confidential information discreetly and professionally. Experience in Molecular Biology. Experience in building and managing a high‑performing group of engaged and motivated employees. COMPETITIVE BENEFITS Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401(k) benefits, commuter benefits and more. A generous employee referral program is also offered. EQUAL OPPORTUNITY EMPLOYER STATEMENT Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. #J-18808-Ljbffr Dormont Manufacturing Co