Human Resources Technical Specialist

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Are you ready to be a crucial part of a dynamic team making a meaningful impact within the State of Iowa Department of Administrative Services (DAS)? We are seeking a Human Resources Technical Specialist to join our innovative Human Resources Enterprise (HRE) Benefits Bureau. Under the general supervision of the DAS/HRE Benefits Bureau, you will collaborate with the Leave Administration team to deliver essential FMLA and other leave services to approximately 19,000 state agency employees.

Location and hours:

This is a hybrid position based in downtown Des Moines, IA. You'll have the flexibility to work from our office as well as remotely. The position follows a Monday to Friday schedule, 40 hours per week.

What we're looking for:

• Highly Motivated: We need someone driven by a passion for customer service and equipped with strong problem-solving skills.
• Excellent Communicator: Your ability to communicate effectively, both in writing and verbally, is essential for success in this role.
• Experience Preferred: While not required, experience working with FMLA and other types of leave is highly valued.
• Positive Attitude and Adaptability: This role operates in a dynamic environment handling a high volume of leaves, necessitating a positive attitude and flexibility.

Your typical day:

As the initial point of contact for the Leave Administration team, you'll be responsible for answering basic inquiries about State of Iowa FMLA and other leave policies and procedures via phone and email. You'll also monitor our inbox daily, triaging and distributing more complex inquiries to teammates. Additionally, you'll play a pivotal role in keeping the team informed by running daily reports on open caseloads and critical deadlines, as well as handling incoming mail and faxes.

Each leave presents unique challenges, and you'll be tasked with tracking various components, including donated leave, workers' compensation, supplementing, leave retention, and employee eligibility. Furthermore, you'll assist in accurately inputting absences into our timekeeping system on a bi-weekly basis.

Maintenance of internal documents is another crucial aspect of this role. You'll be responsible for keeping these documents current, ensuring they align with our filing system and maintain confidentiality standards.

Benefits:

At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
• Great Benefits: Excellent Health, Dental, and Vision Insurance Options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage.

Join us:

If you're ready to bring your skills and expertise to a collaborative and impactful team environment at the State of Iowa Department of Administrative Services, we invite you to apply for the Human Resources Technical Specialist position. We value diversity, inclusivity, and innovation, and we look forward to welcoming dedicated individuals who share our commitment to excellence. Apply now to join our team!

Explore the Distinctive Culture of DAS: Why Choose Us?

Are you ready to uncover the unique qualities that make the Department of Administrative Services (DAS) an exceptional workplace? Dive into our recruitment page to explore what sets DAS apart, join our Talent Network for the latest job opportunities, discover the outstanding benefits offered by the state, and receive personalized support to navigate the State's hiring process. We're excited to welcome you aboard and see how your talents can contribute to the success of our team.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Three years of full-time work experience in performing administrative support including one year in a human-resources-related program area. 2) Three years of education where thirty semester hours of accredited college or university course work in any field equals one year. 3) All of the following (a and b): a. A total of two years of education and/or full-time experience where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience in administrative support work; and b. A total of one year of education (as described in part a) and/or full-time experience in administrative support work in a human-resources-related program area. 4) Current, continuous experience in the state executive branch that includes twelve months of full-time administrative support work in a human-resources-related program area. For additional information, please click on this link to view the . (Download PDF reader)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator . Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!