Intake Specialist

Job Description

Job Description

LHH is currently recruiting an Intake Specialist to join a mission-driven team in Indianapolis. This is a fully onsite, contract-to-hire role. If you're someone who enjoys helping others, thrives in a fast-paced environment, and is ready to jump in immediately - we'd love to hear from you.

Pay: $ 21.63/hour

Schedule: Monday-Friday, 8:00 AM to 4:00 PM

Location: Indianapolis -Fully onsite (no remote option)

Type: Contract-to-hire

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About the Role:

This position is all about connection and support. You'll be the first point of contact for clients, helping them navigate services, complete applications, and get the assistance they need. It's a great opportunity to make a real impact while building your customer service skills.

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What You'll Be Doing:

• Answer incoming calls with professionalism and empathy

• Schedule appointments and assist clients with completing applications

• Review forms for accuracy and completeness

• Perform light data entry and general office support

• Copy and organize client documents (IDs, leases, utility bills, etc.)

• Operate basic office equipment like copiers and scanners

• Help prepare case files and mail notices

• Support caseworkers with documentation and file management

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What We're Looking For:

• Strong communication and organizational skills

• Comfortable working with diverse populations, including those with limited English

• Detail-oriented and able to handle confidential information with care

• Bilingual in Spanish is preferred

Pay Details: $21.63 per hour

Search managed by: Melanie Lake

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.