Credit Controller

Credit Controller

Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. We're always innovating and driving our SHARP values to offer new solutions that satisfy our consumers, drive ROI for our clients and create an empowering workplace for our employees.

At Pion, inclusivity, diversity, and respect are at our core. We value accountability and are fully transparent about our ED&I efforts—our commitments and internal stats are open for all to see. Our culture is shaped by our people, and it's all part of life at Pion.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don't think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don't think you fit the criteria. If you need any adjustments to support you with your application, just drop us an email.

As a result of our incredible success and growth, we are looking for a Credit Controller to join us.

Responsibilities include:

• Own a personal ledger within the team's shared cash collection target, proactively chasing invoices rather than just following process from very old, overdue accounts to invoices due for the first time.
• Contact customers and their payment partners to confirm invoices have been received and scheduled for payment, chasing consistently in the run-up to and past the due date.
• Keep Sage fully up to date so the team always has an accurate picture of progress across the ledger.
• Solve problems as they come up by reissuing invoices, tracking down supporting contracts, requesting POs, and running claims through payment portals.
• Build strong working relationships across finance, sales, and with customers and third-party payment processors to keep cash moving as efficiently as possible.