Freelance Services Coordinator

American Federation of Musicians of the United States & Canada, AFL-CIO

Freelance Services Coordinator

Based in New York City, NY

The American Federation of Musicians of the US and Canada is accepting résumés for the position of Freelance Services Coordinator . 

Purpose:
This role supports AFM’s mission to address the workplace and economic conditions of musicians whose primary work falls outside traditional employer/employee structures—independent, self-producing, and “gig-worker” musicians.

The Freelance Services Coordinator will work alongside and report to the Director of Freelance Services and Membership Development 

Qualifications
The successful candidate will possess:

Industry & Union Knowledge

• Basic understanding of the freelance/general business sector of the music industry.
• Familiarity with the labor movement—or willingness and ability to learn quickly.

Communication & Interpersonal Skills

• Excellent written and verbal communication abilities.
• Comfortable interacting with Local officers, members, and freelance musicians, via both telephone and videoconference.

Professional Strengths

• Self-motivation, creativity, and enthusiasm for exploring new ideas that support freelance musicians.
• A service-oriented disposition suited to “help desk” or member-service environments.

Technical Skills

• Basic understanding of web content management systems such as WordPress and/or various social media platforms and design tools, or the ability to acquire proficiency.
• Strong competency with Microsoft Word, PowerPoint, Excel, and Outlook.

Responsibilities
In-Office Responsibilities

• Collaborate closely with the Director in developing and implementing new programs and strategies for Locals.
• Receive and prioritize communication with Local officers and staff, providing limited guidance and support for freelance-related initiatives.
• Receive and manage applications for the AFM Freelance Co-Funding Program, supporting Locals in developing new services and outreach for independent musicians.
• Support users of GoPro Hosting, AFM’s in-house web-hosting platform for Locals and members, specifically with account billing/maintenance, and receiving/assigning support tickets.
• Data entry, limited user support, and potential design contribution for AFM’s web-based programs and digital tools serving the freelance sector.
• Assist in administering the Booking Agency License Signatory Program, specifically in the receipt/management of new applications and various communication and administrative tasks during the annual renewal period.

Field Responsibilities

• Potential, but not required, attendance at U.S. and Canadian trade shows and industry conferences relevant to independent and freelance musicians, as assigned by the Director
• Possible attendance at AFM meetings and regional conferences as requested.

Compensation & Benefits

• Salary Range: $60,000-$65,000, commensurate with experience
• Benefits: Competitive benefits package available
• Location Requirement: Position is based in the New York City office

The AFM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or national origin. 

The AFM is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email View email address on unionjobs.com . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

To Apply:
Please send cover letter and résumé to Cynthia Pellegrino, HR Manager, at View email address on unionjobs.com .

WHEN APPLYING: Be sure to indicate that you saw this information at .