Client Manager

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.  We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.  If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

At Gallagher, we believe in building lasting relationships and delivering tailored solutions to meet our clients' needs. As a Client Manager, you'll be at the heart of our mission to provide exceptional service and innovative insurance solutions. You'll work closely with clients, ensuring their satisfaction and helping them navigate their risk management strategies.

In this role, you'll be the trusted advisor for a group of clients, managing their accounts and ensuring their needs are met. You'll collaborate with our production team to lead renewal processes, delivering timely and high-quality solutions. By cultivating strong relationships with clients and their representatives, you'll secure existing business and identify opportunities to expand services. Your work will directly contribute to client retention, satisfaction, and Gallagher's reputation for excellence.

Here’s what you’ll bring to the role:

• A bachelor's degree with 3+ years of client service or claims management experience, or a high school diploma/GED with 8+ years of relevant experience.
• A producer's license and proficiency in Microsoft Office.
• The ability to travel up to 25% of the time.
• A knack for explaining complex issues simply, whether over the phone or in presentations.
• Comfort with balancing multiple priorities and working independently.

Required:

• • Bachelor's degree wit 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience
  • Producer's License
  • Ability to travel up to 25% of the time
  • Proficiency in Microsoft Office
  • Appropriate licensing as required

Preferred:

• • Previous insurance knowledge and experience managing client relationships
  • Solid financial acumen

Behaviors:

• • Proficient in using technology as a tool to maximize productivity and quality
  • Strong written and verbal communication skills
  • Comfortably engages others in consultative discussion
  • Effectively manages/balances multiple and sometimes competing priorities
  • Works in a self-directed manner

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page .

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)