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AI Transformation Director

Franklin Fitch

A specialist AI firm serving the financial services sector is hiring a senior leader to run client AI programs from first conversation through to live production. It's a leadership role with a clear route up to Director, and it stays close to the technology. You'll be credible in the boardroom and in the architecture review.
About the Company

The firm works with large banks, payments businesses, fintechs, and capital markets firms, putting generative AI, agentic systems, and machine learning into live use. Senior practitioners sit inside client teams and build alongside them, so the work is embedded and outcome-driven rather than advisory slideware.
Key Responsibilities

Client and Program Leadership

Own a portfolio of client accounts and the AI programs within them, from roadmap design through to deployment and value delivery
Run discovery sprints and AI readiness workshops, and lead strategy conversations with senior executives
Build business cases that tie AI to measurable financial and operational results
Guide clients through multi-year AI adoption, and stay accountable for delivery, client satisfaction, and commercial performance
Solution Design and Delivery

Lead design across GenAI applications, agent-based pipelines, RAG, fine-tuned models, and production ML, with financial services regulation and risk in mind
Review architectures and work through trade-offs with engineers and data scientists
Keep deployments scalable, production-ready, and compliant
Growth and Team

Spot expansion opportunities, scope them technically, and model the ROI
Build and mentor on-site delivery teams
Contribute to playbooks, delivery methods, and reusable accelerators
Represent the firm at industry events and help shape hiring and practice development
Required Skills & Experience

8+ years across AI/ML, data science, or enterprise digital transformation, with meaningful time in senior client-facing delivery roles
Deep hands-on command of generative AI (LLMs, RAG, fine-tuning) and agentic AI (multi-agent orchestration, tool use, workflow automation)
A track record of leading complex AI transformation programs at large enterprises, from strategy through to production
Equally credible with C-suite stakeholders on strategy and with engineers on architecture
Excellent communicator who can make complex AI accessible to very different audiences
Comfortable owning commercial outcomes and account growth, not just delivery
Preferred Skills & Experience

Financial services domain depth (banking, payments, capital markets, fintech), ideally applied to fraud, AML, or credit risk
Familiarity with regulatory and explainability requirements
Background at an AI-focused company, research lab, or in a senior technical leadership role within a financial institution
Strong technical foundation shown through hands-on work or published projects
How Success Is Measured

Account growth and expansion of AI programs
AI systems live in production with measurable client impact
Retention and development of strong delivery talent
Creation of reusable frameworks and proprietary IP

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Vacancy posted 1 day ago
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