HR Coordinator

HR Coordinator

We Play to Win—Together. ServiceMaster® Brands is building a future fueled by empowered teams and bold ideas. We're on a path to double our size, and that takes courage, creativity, and relentless drive. If you're ready to lead change and help franchisees succeed, this is your moment. Join us and be part of something extraordinary. Perks & Benefits That Support You:

• Medical, Dental, and Vision insurance starting the first day of the month after you're hired
• Competitive 401(k) match to help you invest in your future
• Enjoy paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrate
• We're committed to your development with career advancement and professional growth

This is an excellent opportunity for an entry-level HR professional who is eager to gain hands-on experience across multiple areas of Human Resources and grow their career within a dynamic organization. The HR Coordinator will primarily support the HR Business Partner team while also assisting the Compensation & Benefits and People Analytics/HRIS teams as needed. The ideal candidate is service-focused, highly organized, proactive, and excited to learn all aspects of HR operations while helping support our mission to "be there when you need us."

What you will do:

• Serve as the primary point of contact for the HR department inbox by responding to and assisting with level one employee emails and requests, while triaging and escalating all other inquiries as needed in a professional and timely manner.
• Answer basic HR-related questions and complete simple audits and administrative HR tasks
• Assist the training team with onboarding activities including scheduling, preparing materials, and ensuring a positive employee experience
• Assist with employee offboarding processes including exit surveys, documentation, and coordination
• Assist with administrative elements of various HR programs, initiatives, projects, and annual processes including policy acknowledgments, training tracking, audits, reporting, and process coordination as needed
• Support data entry, document management, recordkeeping, and maintenance of HR files in compliance with company policies
• Pull, maintain, communicate, and distribute employee milestone reports including birthdays, service anniversaries, and other recognition updates
• Support employee engagement activities, wellness initiatives, company events, and employee appreciation efforts

What you will bring:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred, or equivalent experience.
• Previous internship or administrative experience preferred, but not required
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to handle confidential information with professionalism and discretion
• Strong customer service mindset and willingness to learn
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)

Work Location: This is a hybrid role that will work 2 to 3 days a week in office and the remainder of the week remotely. Compensation: Pay ranges at SMB are designed to reflect skills, experience, and business needs. The range shown excludes location-based adjustments, and most new hires start below the top of the range. For this role, the estimated range starts at $24 hourly About SMB: ServiceMaster® Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under several trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, and TWO MEN AND A JUNK TRUCK® While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve . Our purpose— Be there when you need us™ —extends to our team, where growth, well-being, and success are priorities.

Equal Opportunity Employer: It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. Accessibility & Accommodations: If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at View email address on click.appcast.io . Pre-Employment Screening: Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations. California Applicants : Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Privacy Policy:

Artificial Intelligence (AI) Use in Our Hiring Process

We use artificial intelligence (AI)-enabled tools to support limited aspects of our recruiting and hiring process. These tools may assist with drafting and refining job descriptions and job postings, identifying application materials that appear responsive to job-related qualifications, and generating or suggesting interview questions and other recruiting content.

Our applicant tracking system and other recruiting technologies may analyze information provided in application materials, including work history, education, skills, certifications, qualifications, and other job-related information submitted by applicants. AI-generated outputs may include suggested candidate matches, recommendations, summaries, or other recruiting support tools designed to assist recruiters and hiring managers.

AI-generated outputs are reviewed by recruiters and hiring managers and are not used as the sole basis for employment decisions. Human judgment is applied throughout the hiring process, and all hiring decisions are made by Company representatives. We seek to evaluate candidates based on job-related qualifications and are committed to using AI-enabled tools in a responsible, fair, and transparent manner consistent with applicable law.

Applicants who require a reasonable accommodation during the application or hiring process, including with respect to any technology used in that process, should contact View email address on click.appcast.io.