Senior IT Helpdesk & Escalation Specialist
Protingent
Protingent Staffing seeks an experienced Helpdesk Technician for a contract role in Bellevue, WA. You will operate as an escalation point for complex support, diagnose and resolve multi-layer issues, and drive root-cause analysis with thorough documentation. You will mentor Tier 1-2 staff, implement optimized help desk processes, and aid in deployments and incident reviews while maintaining strong security practices and collaboration with admins and vendors. #J-18808-Ljbffr Protingent
Vacancy posted 1 day ago
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