IT Specialist

Description

Arla Foods is a global cooperative owned by 11,200 dairy farmers across Denmark, Sweden, the United Kingdom, Germany, Belgium, Luxembourg, and the Netherlands. Operating in 39 countries with over 28,000 employees, Arla Foods is dedicated to creating the future of sustainable dairy, reducing environmental impact, and promoting healthy food habits worldwide. Our renowned brands, including Arla®, Lurpak®, Castello®, and Puck®, are sold in over 120 countries, delivering innovative and high-quality products. By collaborating with customers, scientists, NGOs, and public stakeholders, Arla Foods is committed to fostering a stronger planet and supporting communities.

As an IT Specialist at Arla Foods, you will have diverse responsibilities that include:

• Log, track, and resolve issues received as first level of support.
• Contribute to, establish and develop guidelines and procedures to ensure consistent and reliable service delivery to internal customers.
• Utilize and distribute documentation provided by Global IT and as necessary Create and maintain end user documentation and training guides for Local solutions and deliver training as needed.
• Maintain complete and accurate inventory of all company IT related equipment and assets. Order IT supplies for the site as required utilizing global agreements where applicable.
• Assist with audio/video equipment and info boards throughout the site.
• Manage phone system in coordination with vendor, adding and deleting new users moving extensions as required
• Develop a clear understanding of business priorities to ensure that users can deliver high level of customer satisfaction.

A qualified candidate will have education at a bachelor's level and; at least 2-5 years of relevant experience; Strong communication skills, Ability to interpret a wide variety of information furnished in written and/or oral form; Proficient in Math; Ability to read and interpret work orders, and/or documents; proficient in SAP, Microsoft Office (Word, Excel, PowerPoint). Must have the ability to work independently with minimal supervision. Arla Foods offers a first-class salary and superior benefits. To learn more about Arla Foods visit our web site at

Immerse yourself in Arla's Good Values of Lead, Sense, and Create all while enjoying world class benefits.

• Safety first work environment
• Development and career advancement opportunities
• Retention and referral bonus programs
• Quarterly incentive plan
• Paid vacation available on day of hire
• Paid holidays
• Insurance Package that includes, medical, dental, orthodontics, and vision
• 401k with immediate vesting
• Employee cheese purchase program
• Educational assistance program
• Onsite physical therapist

At Arla foods it's not just about making dairy products. It's about providing the ingredients vital to everyday life.


Arla Foods Production, LLC is an Equal Opportunity Employer

#AFHT

EOE/M/W/Vets/Disabled