Non-Clinical Intake Coordinator - Home Health Services (Boynton Beach Fl,)

Non-Clinical Intake Coordinator – Home Health Services (Boynton Beach Fl)

The Non-Clinical Intake Coordinator plays a critical role in the patient onboarding and referral process. This non-clinical position is responsible for managing incoming referrals, verifying documentation, coordinating with referral sources, and ensuring patients are appropriately processed for admission into home health services.

The ideal candidate is highly organized, able to multitask in a fast-paced environment, and possesses excellent communication and customer service skills.

Receive and process incoming home health referrals for Medicare skilled services

Communicate with hospitals, physicians' offices, case managers, rehab facilities, and referral sources

Review referral documentation for completeness and accuracy

Verify insurance information and coordinate intake documentation

Upload and manage patient records within the EMR system

Coordinate Start of Care scheduling with clinical staff and intake team

Maintain timely communication with patients, families, and healthcare partners

Ensure compliance with agency policies, Medicare guidelines, and documentation requirements

Assist with tracking referrals, pending documents, and admission status updates

Support office operations and collaborate closely with the clinical and scheduling teams

Previous home health intake, healthcare coordination, medical office, or customer service experience preferred

Knowledge of Medicare home health services is highly preferred

Strong organizational and multitasking skills

Excellent phone etiquette and communication skills

Experience with EMR systems preferred (Kinnser/WellSky experience is a plus)

Ability to work independently and in a fast-paced office environment

Proficient computer and data entry skills

401(k)

Medical, Dental & Vision Insurance

Company-paid Life Insurance

Employee Assistance Program (EAP)

Paid Orientation

Apply today and make a lasting impact—one home, one patient, one life at a time.