Administrative Assistant / Clerical Support Specialist

Skills: Administrative Support | Customer Service | Phone Etiquette | Document Processing | Mail Handling | Records Management | Microsoft Word | Excel | Outlook | Multitasking | Filing & Data Entry

• Answer and route incoming telephone calls professionally.
• Process and distribute incoming and outgoing mail.
• Prepare, process, and maintain program-related documents.
• Process Certificate of Inspection fees and related documentation.
• Print and mail certificates, invoices, and notices of violation.
• Prepare and send license renewal notices and documents.
• Scan, file, organize, and maintain records and administrative documents.
• Perform data entry and ensure information is accurate and up to date.
• Provide general administrative and clerical support to the division.
• Prioritize multiple assignments and meet deadlines.
• Perform other administrative duties as assigned to support daily operations.

Required Qualifications & Skills:

• At least 1 year of administrative or clerical experience .
• Strong written and verbal communication skills.
• Professional telephone etiquette.
• Strong customer service skills.
• Ability to multitask, prioritize, and manage deadlines.
• Dependable, organized, and detail-oriented.
• Proficiency with Microsoft Outlook, Word, and Excel .
• Ability to maintain confidentiality and accurate records.

Preferred Candidate:
A reliable and customer-focused administrative professional who can handle phone calls, documents, records, and daily office activities efficiently while providing excellent support to the division.