Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2001 and is home to a dedicated team of five. We offer a 401(k) plan and a supportive environment where learning, growth, and integrity guide everything we do.

When it comes to new team members, we value honesty, a great attitude, genuine care for others, self-motivation, problem-solving, teamwork, and strong relationship-building skills.

What makes our agency a great place to work is the people. We have a team that truly cares about our customers and takes pride in doing the right thing. You’ll gain meaningful experience and valuable education that can help set you up for long-term success.

We’re also proud to be active in the community. I’m a past president of both the Granda Hills Chamber and the Granda Hills Rotary, and we regularly participate in local events like the upcoming Granda Hills Street Fair. If you’re looking to join a team where integrity and community come first, this could be a great place for you.

ROLE DESCRIPTION:
Steve Baker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.