Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and is continuing to grow. Before becoming a State Farm agent, I spent five years as an American Family agent and later worked as a State Farm team member, gaining valuable experience before opening my own office.

I attended Phoenix College and am married with four kids. My family is very active and competitive - we all love sports, especially soccer, and both my wife and I played at the collegiate level.

For our team, we offer work-life balance, reimbursement for licensing costs, and an annual incentive trip tied to production and financial services goals.

Our office culture is team-first, built around a “we over me” mindset. We’re a close-knit group that enjoys spending time together, whether it’s team lunches or happy hours. We’re looking for someone who is a true team player with a servant mindset, someone who works well with others, brings a positive attitude, and wants to be part of a supportive, collaborative environment where we grow and succeed together.

ROLE DESCRIPTION:
Joseph Jajou - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.