Touring & Events Merch Manager

Who We Are:  A3 Merchandise is a slightly irreverent but thoroughly professional creative agency with in-house creative direction & design, screen printing, international sourcing, eCommerce marketing, and fulfillment. Our team works with our partners and clients in every facet of their merchandise lives.

Position Overview: As an important part of the A3 Tour & Events vending team, this role is responsible for the planning, organizing, and management of all aspects of a defined roster of touring artists and brands while cross-training to develop skills and knowledge to manage non-touring brands and events.

Job Duties & Functions:

• Develop and maintain relationships with touring, event partners, and related stakeholders.
• Responsible for accurate sales reporting and cash handling for all tours and events, including final accounting reports.
• Work with the Tour and Events team and other functional teams (brand managers, accounting, creative, ecommerce, senior managers, operations, independent contractors, etc.) to plan and execute responsible tours and events.
• Hire, train, supervise, and work with independent contractors for each live event.
• Inventory management - Tracking inventory of various tours and events and proactively coordinating with brand managers for ordering and inventory needs.
• Cross-train with the events department and provide support (including travel) for various events as needed.
• Set up, troubleshoot, and maintain wireless and POS systems.
• Work with the touring department to continually look at POS and other technologies and solutions for our events and tours.
• Coordinating travel, lodging, and expenses for A3 employees and independent contractors as needed for responsible tours or events.
• Send expense reports, invoices, and bills to the accounting department regularly.
• Problem solve on the fly, work in a fast-paced environment, and have a hunger to learn every day!
• Other duties as needed and required

Knowledge, Skills, and Abilities:

• Demonstrated organizational skills, including experience coordinating multiple assignments in a deadline-driven environment with effective resolution of conflicting priorities.
• Proven professional interpersonal skills; experience in a position that required written and oral communication with senior management members is a plus.
• Knowledge of computer hardware and software, including Windows-based applications, ability to learn new software packages as necessary, including NetSuite.
• Excellent verbal and written communication skills.
• Knowledge of all units of numbers, their operations, and interrelationships.
• Ability to learn new duties and adjust to new situations encountered on the job within a reasonable amount of time.
• Ability to suggest and implement new systems for increased efficiency and accuracy of the department.

Performance Factors

• Ability to exhibit a professional, diplomatic manner in dealing with others, conveying a service-minded approach in working with superiors, colleagues, and individuals inside and outside the Company.
• Ability to undertake and complete multiple projects simultaneously.
• Ability to meet deadlines, accomplish work in order of priority, and maintain composure and effectiveness under pressure and changing conditions.
• Ability to organize day-to-day work and prioritize various tasks appropriately.

Work Environment and Time Requirements

• Indoor office and warehouse environment; some noise and variation in temperature may characterize the work environment, including exposure to cold temperatures in the winter and hot temperatures in the summer.
• Hybrid role (Nashville, TN), open to fully remote for the right candidate. Let us know your preferred setup when you apply.
• 8-hour workday; variations in work volume sometimes require extended working hours.
• Ability to lift and/or lower 50 pounds to a height of 5 feet.
• Ability to stand for extended periods (4-5 hours at a time).