Business Analyst

Senior Business Analyst, Commercial EconomicsThe Senior Business Analyst, Commercial Economics supports customer analytics across IB Legal, helping drive revenue growth and margin improvement. This role partners with Sales, Marketing, Product, Revenue Operations, and Lifecycle teams to generate insights that inform key Commercial and GTM decisions across the platform. A successful candidate in this role will leverage a blend of hands-on business intelligence, commercial foresight, and advanced AI proficiency. IB Legal is consolidating multiple legacy businesses into a unified commercial platform, and this role will flex AI fluency, strategic thinking and tactical execution to support customer insights and performance across products and channels.Key ResponsibilitiesApply AI modeling to build contraction, expansion, and usage reporting across customer segments and various packaging motionsIdentify opportunities to improve revenue, retention, and margin through data-driven insightsEvaluate bundle performance and cross-sell opportunities across the portfolioPartner with sales and lifecycle teams to assess customer performance and identify expansion opportunitiesEfficiently extract data from various sources, manipulate, validate, and turn numbers into actionable insights to drive commercial policies and decisionsDeploy AI-driven modeling to identify behavioral patterns, align data across various sources, and streamline existing processes to hone a crisp point of view across platforms.What You'll Work OnIntegrate AI-driven methodologies across analytics, data architecture, pattern recognition, forecast modeling, and various tactical execution toolsIdentify customer behavior patterns across customer segmentsBundle performance and cross-sell optimizationCustomer retention and expansion insightsSupporting commercial decision-making with data and analysisQualifications3–6 years in Analytics to support business growth, strategy, and/or operationsAt least one year of experience leveraging AI to identify behavioral patterns, align data across various sources, or build forecast modeling.Experience working with customer data, revenue modeling, or financial analyticsStrong SQL query and Excel skillsAdvanced AI proficiencyStrong communication, collaboration, and creative problem-solving skillsDemonstrated ability to mine, manipulate, and analyze large, complex datasets from disparate systems or sources, and transform it into actionable insights for the businessSuccess in RoleClear insights that influence business leadership decisionsImproved topline, lifetime value and margin performanceWorld-class communication, including a strong sense of when to give more detail and when to deliver a concise messageAt Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to be in the low $100ks. We expect the compensation for this role to depend on your skills, qualifications, and experience. We encourage all interested candidates to apply. In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.