Fleet Administrative Assistant
Stivers Automotive Group
Job Description
Job Description
About the Role
We are seeking a detail-oriented and highly organized Administrative Assistant to support our growing Fleet Sales Department. This role is essential to keeping our fleet operations running smoothly — from processing orders and maintaining records to coordinating with commercial clients, Ford Motor Company, and our internal sales team. If you thrive in a fast-paced environment and enjoy juggling multiple priorities with a smile, we want to hear from you.
What You'll Do- Provide day-to-day administrative support to the Fleet Sales Manager and fleet sales team
- Prepare, process, and track fleet vehicle orders, invoices, and purchase agreements
- Maintain accurate records of fleet inventory, order status, and delivery schedules
- Communicate with commercial and government fleet customers regarding order updates, paperwork, and delivery timelines
- Coordinate with Ford Motor Company representatives on order allocation, incentives, and program compliance
- Assist with titling, registration, and licensing paperwork for fleet vehicles
- Prepare sales reports, spreadsheets, and correspondence as needed
- Answer phones, respond to emails, and greet fleet customers professionally
- Support the team with scheduling, filing, data entry, and general office organization
- Assist with special fleet promotions, bid packages, and RFP documentation as needed
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of administrative, clerical, or office support experience (automotive or fleet experience a plus, but not required)
- Strong organizational skills with excellent attention to detail
- Proficiency in Microsoft Office (Excel, Word, Outlook); experience with dealership management systems (e.g., CDK, Reynolds & Reynolds) a plus
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced, deadline-driven environment
- Professional, positive attitude and strong customer service orientation
- Ability to maintain confidentiality and handle sensitive information
- Competitive pay based on experience
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
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