Associate Project Manager

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Overview Coordinate new and existing customer activities with a mix of internal and client-facing communications for routine to moderately complex biologics testing projects. Support project management and internal operations teams by providing administrative and logistics support for laboratory business processes such as project tracking, sample in‑take, test scheduling, collection and reporting of billing information, and report of key performance indicators. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist with preparation, tracking, and distribution of project documentation such as meeting agendas and minutes, sample documentation, protocols, change orders, and reports. Support client sample in‑take; ensure compliance with internal SOPs and timelines to ensure timely study start‑up and initiation of client testing. Process and deliver final reports to clients or monitor and collaborate with staff completing these tasks to ensure timely delivery of final project documents to clients. Collaborate with technical staff and/or supervisor to identify scope changes and submit SOW revisions to client services team. Assist with maintenance of various information systems related to project and customer data such as project trackers, timelines, and LIMS database. Collaborate with laboratory, finance, and accounts payable departments to ensure accurate and timely client invoicing; support verification of project complete and pricing in LIMS/SAP. Follow‑up on discrepancies in client billing/invoicing and when necessary lead initiation of credit/debit memos. Support PM team via maintenance of PM capacity and scheduling trackers, project management collaboration sites (i.e. MS Teams Sites), and project management dashboards. Field, and appropriately escalate, customer requests, inquiries, and complaints and collaborate with project managers, sales, and operations colleagues on solutions. Ensure adherence to pertinent regulatory requirements and to departmental policies, GMP practices, and procedures [SOPs, safety procedures and biosafety protocols]. Perform all other related duties as assigned. QUALIFICATIONS: Education: Bachelor’s degree (B.A./B.S.) or equivalent in project management, business, biological sciences, or related discipline. Experience: minimum 0‑2 years related experience in project management in a laboratory or research environment. Experience in a CRO/CMO preferred. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Other: Excellent written and verbal communication skills, ability to multi‑task, excellent organizational skills, and attention to detail. Possess analytical thinking and problem‑solving skills. Ability to prioritize and re‑evaluate priorities as situations change. Working knowledge of computer software (MS Office, MS Teams, Excel, Smartsheet) and database experience preferred. Compensation Data The pay rate for this role is $52,000 - $60,000 per year. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location. Nearest Major Market: Philadelphia Job Segment: Project Manager, Pharmaceutical, Testing, Laboratory, Technology, Science, Research Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws. It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr