Customer Success Manager: Growth & Retention Leader
Cordance
Cordance is seeking a Manager, Customer Success to lead a high-performing CS team focused on retention, expansion, and customer outcomes across the portfolio. This hands-on leader will coach, review renewals, manage risk, and develop CSMs while aligning with Sales, Product, and Finance to drive revenue growth. The role emphasizes people development, scalable CS processes, and executive communication to propel the organization forward. #J-18808-Ljbffr Cordance
- ...a Director of Client Success to lead our expanding... ...at scale. You will own retention, expansion, and the operating... ...to drive renewal and growth in a hybrid role. You... ...lead a team of CSM managers and drive AI-enabled... ...strong background in SaaS customer success and leadership...Suggested
- Everyday Dose Inc is seeking a Senior Retention Manager to own onboarding, loyalty and lifecycle initiatives end to end, from scoping through... .... You’ll partner with product, brand and CX to drive compelling retention outcomes and growth. #J-18808-Ljbffr Everyday Dose IncSuggestedRemote job
- ...headquarters in Creve Coeur. The role focuses on customer service, data analysis, and operational excellence to maximize client retention and support rapid firm growth. Responsibilities include leading the intake team, managing conflicts, coordinating consultations, and...Suggested
$89k - $99k
...motivated employees, growth opportunities, and a... ...not a robot Strategic Leader - Student Success, Associate Director Strategic... ...: Full Time Level: Manager AtEAB , our mission... ...obstacles to student retention and graduation... ...Consulting experience Customer Success Management experience...SuggestedFull timeImmediate startFlexible hours- Defense Unicorns seeks a Mission Director for the Navy Domain to ensure customer retention and long-term success across our federal portfolio. You will manage relationships with mission heroes, accelerate time-to-value, and drive product adoption to meet mission outcomes...Suggested
- ...of HR and Workforce Development to align people strategies with growth in Iowa’s health safety-net network. You will lead HR... ..., and workforce development initiatives to advance engagement, retention, and organizational effectiveness. Lead scalable HR processes,...
$115k - $140k
...accommodation or an alternative application process. Sr. Customer Success Manager Full Time Professional Chicago, Chicago, IL, US 8 days... ...Success team plays a critical role in driving customer growth, retention, and advocacy across our named and strategic accounts ....Full time$90k - $110k
...same room. The Role Rilla's Customer Success Team sits at the unique intersection... ...analysis to achieve account growth. Your contributions will be... ...key metrics - Net Revenue Retention - an important component of... ...Coordinate with our Account Managers to drive large upsell...Work at officeRelocation package- ...Sr. Customer Success ManagerSkip to main contentThis site uses... .... Customer Success Manager page is loaded## Sr. Customer... ...and senior leaders, using customer health... ...partnerships that drive retention, advocacy, and long-term... ...expanded adoption and growth* Develop customer success...Work from homeWorldwideFlexible hours
$80k - $90k
...every day. We have become a leader in K-12 literacy,... ...Amplify is seeking a Customer Success Manager (CSM) to serve as the primary... ...of accounts. You will drive retention, identify expansion opportunities... ...contribute to overall business growth. Health Monitoring: Accurately...Contract workWork experience placementLocal areaFlexible hours- EAB seeks a Strategic Leader - Student Success, Associate Director in Washington, DC to drive adoption... ...ensure meaningful use that boosts retention and graduation outcomes. You’ll coordinate... ...and best practices, and guide change management while nurturing renewals #J-18808-...
- LaunchPad Home Group is seeking a Senior Manager of Client Care for the Mid-Atlantic/Northeast region. You will lead a high-growth Client Care function across in-office and remote teams, translating regional strategy into actionable objectives, driving KPI performance,...Work at officeRemote work
- ...Customer Success People Manager Your AI strategy is only as strong as the data behind it. Quest Software... ...demonstrate impact, value delivered, and growth opportunities. -Delivers an... ...solutions, focusing on growth, adoption, retention, and issue resolution at both the...Flexible hoursShift work
- ...are seeking a Head of Customer Success to build and lead... ...next phase of post-sale growth across priority advertisers... ...Officer, this leader will own the Customer... ...support-oriented account management to proactive, revenue... ...Success activity to retention, expansion, product...Work at office
$64.5k - $182.9k
...people. We deliver secure, reliable managed and advisory services across... ...companies.RapidScale is evolving Customer Success into a core, revenue-adjacent capability... ...outcomes, improving customer retention, and supporting long-term growth. The Customer Success Manager III...Local areaRemote workVisa sponsorship$70k - $90k
...Associate Customer Success Manager (9 month contract) Jersey City The Opportunity We're looking... ...uncover areas for additional revenue growth, and help them to make informed... ...strategic development and supporting customer retention planning. Responsibilities...Contract workFixed term contract- ...endpoint security & management, and compliance... ...at $850 million. Customers include Cursor, Vercel... ...with industry leaders such as ServiceNow... ...hiring a Customer Success Operations Manager... ...spreadsheets. Net revenue retention is the number this... ...for career growth We are excited to...Full timeFor contractorsWork at office3 days per week
$70k - $90k
About the Role We’re seeking a Customer Success Manager (CSM) with 1-3 years of experience to join our... ..., long-term satisfaction, and account growth—especially across organizations in... ...within customer organizations to support retention and satisfaction. Partner with the Sales...Full timeImmediate start$118k - $132k
...PointClickCare is seeking a Senior Enterprise Customer Success Manager to serve as a strategic advisor to... ...partner to senior healthcare leaders, helping customers achieve strategic... ...drive customer outcomes, adoption, retention, growth, and long-term partnership success....$130k - $200k
As a global leader in cybersecurity, CrowdStrike... ...growing daily. Our customers span all industries,... ...drivers of durable growth in CrowdStrike's SaaS... ...CrowdStrike's senior management team and support the... ...drivers. Drive retention analytics & success metrics — own GRR, NRR...Contract workWork experience placementWork at officeLocal area- ...restock, maintain cleanliness, and assist management with guest requests. This role offers competitive pay and opportunities for growth in a long-established, community-focused... ...retailer. Join a team that values safety, customer care, and teamwork, with pathways to...Flexible hours
$139.44k - $164k
About the Role As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure... ...Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer...- ...data-driven and innovative Retention Marketing Manager to lead lifecycle marketing... ...increase retention, maximize customer lifetime value, and deepen... ...new opportunities to drive growth. We are looking for someone... ...important factor in your success. You must be a self-starter...Remote jobFull time
$216k - $276k
...accelerate cash flow. High-growth companies like Cursor and Statsig... .... Tabs is hiring a Head of Customer Success to lead our CS function as... ...’ll run the team, own how retention and expansion actually get... ...renewal forecast, the risk management, and the day-to-day execution...Full timeContract workWork at officeRemote work$113k - $125k
United States Manager Customer Service 4d ago $113k - $125k About this role... ...world’s largest and most successful law firms. Elite has guided... ...for law firm innovation and growth. Learn more at elite.com. Position... ...driving product adoption, retention, and expansion through...Remote workFlexible hoursShift work$153.5k - $268.6k
Western Washington Water Market Growth Leader At Jacobs, we're challenging today to reinvent... ...growth, client account and relationship management, client service team development and... ...you and your client service teams to be successful. Bring your energy and desire to take your...Full timeContract workFor contractorsWork experience placementRemote work- ...1 Credit Union in Fresno seeks a Branch Manager IV to lead the Shaw Branch. You’ll set service... ...to meet financial goals. As a people leader, you’ll build member relationships, ensure... ...Service and Performance and offers growth through internal advancement and #J-1880...Full time
- ...portfolio of strategic initiatives, partnering with BU presidents to drive growth. Reporting to the Chief Growth and Strategy Officer, you will analyze data and develop go-to-market plans for senior management. The role requires a strong business acumen, leadership experience...
- C.D. Smith Construction, Inc. in Madison, WI, seeks a Market Leader to serve as the primary local representative, building relationships... ...presence, and linking opportunities to the company’s strategic growth objectives. The Market Leader works closely with the Madison office...Work at officeLocal area
- ...seeking a dynamic Head of Membership Development to lead growth, engagement, and retention for the Miami House. You will act as an ambassador, cultivating... ...relationships with artists, entrepreneurs, and cultural leaders to strengthen settlements and drive high‑quality...Local area
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