Front Desk
Dotty's
Description
- Greet, register, and assign rooms to hotel guests.
- Verify customers' credit and establish how customer pays for the accommodation.
- Make and confirm reservations.
- Issue room keys.
- Keep record of room availability and guest accounts.
- Compute bills, collect payment and make charge for guest.
- Record guest comments and complaints and refer customers to managers as necessary.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Maintains a clean and sanitary work area.
- Handle complaints, settle disputes and resolve grievances and conflicts, referring customers to manager as necessary.
- Other duties as assigned.
- High school diploma or equivalent;
- At least 1 year of related work experience;
- Must be at least 21 years of age;
- Must be able to effectively communicate with supervisors, peers and guests;
- Must be able to read, write, and speak English;
- Ability to stand for long periods;
- Ability to bend and lift up to 35 lbs.;
- Ability to be flexible with hours;
- Ability to use and operate a telephone;
- Ability to use computers to enter, access, or retrieve data.
Vacancy posted 2 days ago
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