Receptionist & Customer Service
The Palace at Somerset Park
Luxury Senior Living Communities In Coral Gables, Kendall, Homestead & Weston Is looking for Front Desk Receptionist forits Brand New Palace at Weston An Independent, Assisted Living & Memory Care Community 16025 Emerald Estates Drive, Weston The #1 Priority of this position is...
- Answer phones.
- Make the best first impression & provide effective customer service.
- Promote positive public relations with residents, family members and guests.
- Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
- Be attentive to surroundings and help as necessary.
- Provide clerical support for the administrative staff.
- Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
- Monitor the doors as to incoming & outgoing persons.
- Maintain lobby area in an orderly manner, free from clutter at all times.
- Report unusual incidents to management.
- Previous experience in work involving public contact such as customer service, is desirable.
- Must have excellent communication skills, both verbal and written in English & Spanish.
- Able to operate a multi-line telephone system.
- Must be computer literate with extensive knowledge of Microsoft programs.
- High school degree or equivalent required. College education preferred.
- Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
- Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
- Must be able to work under pressure and multi-task.
- Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
- Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
- Must enjoy teamwork.
Vacancy posted 1 day ago
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