Accounting Agent

Job Description

Job Description

Company Description

• We recruit, train, and retain the very best logistics and technical experts the world over.
• We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more.
• Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill.

For more information on the company, please visit our website: 

Accounts Payable

• Submit AP invoices within 24 hours of receipt and ensure accurate coding, documentation, and routing for approval.
• Provide vendor payment status updates, including due dates and payment references, and escalate pending approvals as needed.
• Review vendor aging regularly, including weekly follow-up for high-volume vendors and monthly reconciliation for assigned accounts.
• Assist with vendor setup, shared mailbox coverage, AP inquiries, and payment support via ACH or check.

Accounts Receivable & Collections

• Manage past-due accounts through consistent phone and email follow-up, documenting collection activity, and payment status in ARC.
• Update invoice and credit notes weekly, including SOA dates, contact information, payment center updates, and next steps.
• Partner with Operations Managers and Account Management to resolve OCL items, past-due balances, credits, and collection concerns.
• Enter AR disputes into RMT same business day and manage weekly follow-up until final resolution.

Billing, Reporting & Process Support

• Support customer invoice distribution using appropriate delivery methods such as email, EDI, FTP, statements, or customer-specific requirements.
• Maintain accurate local accounting procedures, SharePoint resources, and collection support documentation.
• Run and refresh assigned accounting reports, including revenue recognition, AR analytics, intercompany, and house bill accrual reporting.
• Use internal resources, SOPs, and network office support to resolve AP vendor issues, AR collections, and one-off accounting questions.

Administrative & Team Support

• Respond to emails within the same business day with accurate and meaningful information.
• Provide front desk coverage as needed, including call routing, visitor check-in, and professional guest support.
• Assist with team coverage during absences, including monitoring shared accounting mailboxes and supporting invoice distribution.
• Participate in accounting and operations meetings to help drive timely resolution of disputed invoices and open accounting items.

• Experience in accounting administration, accounts payable, accounts receivable, collections, billing, or related financial support.
• Working knowledge of basic accounting principles, documentation standards, and account reconciliation practices.
• Strong organizational skills with the ability to prioritize competing deadlines in a high-volume environment.
• Professional written and verbal communication skills with customers, service providers, and internal teams.
• Strong attention to detail, accuracy, follow-through, and reliability.
• Proficiency with Microsoft Excel and the ability to work with accounting systems, reports, and shared resources.
• Ability to work independently while contributing to a collaborative accounting team environment.

Pay rate range $24 - $26/hour based on experience

Expeditors offers excellent benefits

• We offer a position for 40 hours a week (fulltime).
• You will be part of a professional/international, open, enthusiastic team and environment.
• You will receive a personalized development plan with a diversity of training methods.
• There will be career opportunities within the company (local, regional and globally).
• There is an option to take part of our Employee Stock Purchase Plan.
• We offer a diverse benefit package.