Logistics Coordinator

Role Description

Daikin Applied is seeking a Logistics Coordinator II who will be in charge of assisting the Operations Manager with daily activities within the equipment transportation process. This role will be responsible for compiling data for customers, analysis of data, coordinating deliveries and issuing PO’s for maintenance. This role will be responsible for coordinating delivery, customer service, order fulfilment coordination and administrative functions that support the rental business.

What you will do:

• Liaison between logistics and order fulfillment
• Work with Operations in scheduling and dispatching equipment for jobs
• Handles customer inquiries and routes questions of technical nature to the appropriate resource
• Maintains professional and courteous customer contact
• Maintains existing rental contract base by ensuring on-time renewal of assigned contracts, including escalation and upgrade of contracts
• Obtains credit or legal approvals as necessary
• Keep trailer fleet up-to-date with DOT licensing
• Coordinates job start ups and maintain communication with customer regarding scheduling for the start up and follow-up on jobs in progress/completed
• Invoices and bills customers
• Maintain GPS Units and monitoring to make sure functioning
• Coordinates warranty administration process
• Maintain OSHA logs
• Maintains customer information and sales tracking in Oracle and other systems (such as salesforce.com). This includes work orders, new customer information, and freight costs for billing purposes
• Ensures timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job

Qualifications

• Associate's Degree or Equivalent Experience
• Experience with Salesforce or any other GPS related software
• 2 to 4 years relevant experience in logistics
• Work visa sponsorship is not available for this position

Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service