Logistics Coordinator

Role Description

As our Logistics Coordinator, you will support the smooth movement of product from our suppliers to our third-party logistics (3PL) warehouse and ultimately to our customers across Canada and the U.S. You will play a key role in coordinating shipments, maintaining accurate records, and supporting communication between internal teams, manufacturers, freight partners, and our 3PL provider. This role is ideal for someone highly organized, detail-oriented, and eager to build a career in operations at a fast-growing fashion brand.

• Inbound logistics coordination: Support the coordination of inbound shipments from suppliers to our 3PL warehouse, including shipment documentation and scheduling.
• 3PL support: Act as a day-to-day point of contact with our 3PL partner to support receiving, storage, order fulfillment, and inventory inquiries.
• Shipment tracking: Monitor inbound and outbound shipments and proactively communicate updates or delays to internal teams.
• Inventory accuracy: Assist in maintaining accurate inventory records between internal systems and 3PL platforms, including basic reconciliation support.
• Documentation management: Prepare, organize, and maintain shipping documents, packing lists, and customs paperwork as needed.
• Issue resolution support: Help troubleshoot shipping errors, damages, or fulfillment discrepancies in collaboration with internal teams and 3PL partners.
• Operational coordination: Support warehouse scheduling, seasonal volume planning, and product launch readiness.
• Cross-functional support: Work closely with Operations, Customer Experience, Marketing, and Finance teams to support daily logistics needs.
• Process improvement: Identify small but meaningful opportunities to improve efficiency, accuracy, and communication within logistics workflows.

Qualifications

• 1-3 years of experience in operations, administration, or a related field. Logistics and supply chain experience is an asset.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Highly organized with strong time management and prioritization skills.
• Comfortable working in a fast-paced environment with shifting priorities.
• Proficiency in Excel/Google Sheets; experience with ERP, OMS, or 3PL systems is an asset.
• A proactive mindset and willingness to learn.
• Ability to work independently while collaborating effectively with a team.
• Post-secondary education in Business, Supply Chain, Operations, or a related field is an asset.

Requirements

• Don’t worry if you don’t check every box. We care just as much about mindset, curiosity, and execution as we do about experience.

Benefits

• Annual Salary ranges from $50,000- $60,000
• Performance bonus
• 3 weeks of paid vacation per year
• Health benefits coverage
• $250 annual period & menstrual budget
• $1,000 annual allowance towards Poppy & Peonies product
• $400 home office setup allowance

Company Description

Poppy & Peonies is a fun and energetic brand that believes style and function should always go hand-in-hand. We’re passionate about creating practical pieces that make life a little easier and literally lighten the load. We believe in our responsibility to care for the environment and are passionate about preserving the health and welfare of our planet and the animals that live on it.

• All of our bags are made from high-quality vegan leather.
• Our entire product line is vegan, cruelty-free, and PETA-approved.
• We ship our products plastic-free and use a combination of recycled, compostable, and biodegradable materials to mitigate shipping waste.
• We are constantly looking for new ways to make our products and supply chain more sustainable, reducing our carbon footprint.