Administrative Coordinator

Job Summary

A well-established, family-owned service organization in the security and surveillance industry is seeking an Administrative Coordinator for a direct hire opportunity in Pasadena, CA. This role is ideal for a dependable, customer-focused administrative professional who enjoys supporting clients, coordinating office operations, and contributing to a team environment.

The Administrative Coordinator will play an important role in delivering exceptional customer service, supporting daily administrative functions, and helping internal teams stay organized and responsive. This is a strong long-term career opportunity for someone who values stability, supportive leadership, positive teamwork, and the ability to grow with an organization that recognizes initiative, professionalism, and loyalty.

The work environment is collaborative, service-oriented, and family-focused, offering the opportunity to build meaningful relationships with clients and coworkers while making a direct impact on customer satisfaction and company success.

Key Responsibilities

- Answer and direct incoming phone calls with professionalism, accuracy, and excellent customer service.
- Respond to client emails, questions, and service-related inquiries in a timely and professional manner.
- Schedule appointments, coordinate calendars, and support day-to-day office operations.
- Assist clients with basic troubleshooting and help resolve questions over the phone.
- Prepare proposals, correspondence, and other business documents with strong attention to detail.
- Maintain accurate client records while supporting ongoing administrative and operational projects.

Compensation and Benefits

- Compensation: $22.00 to $25.00 per hour.
- Job Type: Direct hire.

Required Qualifications and Skills

- Coordinate administrative support functions for clients, internal teams, and daily office operations.
- Manage phone and email communication while maintaining a professional and customer-focused experience.
- Schedule appointments, update records, and support document preparation for proposals and correspondence.
- Assist with client questions, basic troubleshooting, and ongoing operational projects.

- 3 to 5 years of administrative, customer service, office support, or coordination experience.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Proficiency with Google Workspace, including Docs, Sheets, Gmail, and Calendar.
- Ability to learn new systems, software, and technical information quickly.
- Excellent organization, multitasking, prioritization, and follow-through skills.
- Strong attention to detail and commitment to accuracy.
- Self-motivated, dependable, adaptable, and team-oriented.
- Professional customer service mindset with the ability to build and maintain positive client relationships.

Preferred Qualifications

- Experience working in a small business, family-owned company, or close-knit team environment.
- Background supporting a service-based business, security company, surveillance provider, or technical service organization.
- Experience preparing proposals, client correspondence, or business documents.
- Interest in building a long-term career and taking on additional responsibilities over time.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.