Administrative Coordinator

Administrative Coordinator (Case Management)

Location: Los Angeles, CA 90017 Duration: 13 Weeks / 3 Months Shift: Day Shift (8:00 AM 4:30 PM) Schedule: Weekends (Saturday & Sunday) + potential weekdays Par XXXX: XXXXXXXXXXX/hr

Important Note

• Candidate must be available MondayFriday during initial training/orientation period.
• Post-training schedule will primarily be weekends (Sat & Sun).

Position Summary

The Administrative Coordinator provides clerical and operational support to the Case Management team. This role assists with discharge planning, care coordination, financial assessments, and ensures smooth transitions for patients during and after hospitalization.

Required Skills

• Basic computer proficiency
• Knowledge of medical terminology
• Strong verbal and written communication
• Critical thinking and problem-solving skills

Education & Experience

Required:

• High School Diploma or equivalent
• Previous experience in a medical/healthcare setting
• LA City Fire Card (required within 6 months of hire)

Preferred:

• Bachelors Degree

Key Responsibilities

Discharge Planning & Coordination

• Participate in daily Case Management meetings
• Coordinate referrals, documentation, and follow-ups
• Arrange DME, medications, and transportation for discharge
• Ensure completion of all discharge plans
• Perform clerical tasks (faxing, calls, documentation)

Financial & Insurance Support

• Verify insurance and benefits coverage
• Assist with financial assessments and referrals
• Support disability applications and reimbursement processes
• Maintain knowledge of payer guidelines and reimbursement practices

Case Management Support

• Collaborate with RN and Social Work Case Managers
• Assist with admissions, transfers, and discharge documentation
• Track frequent admissions and notify care teams
• Support utilization review and insurance communications

Patient & Family Support

• Assist with education and documentation under supervision
• Support advance directive documentation
• Report relevant patient information to Case Management team

Administrative & Compliance Duties

• Maintain HIPAA compliance and patient confidentiality
• Ensure adherence to safety and hospital policies
• Assist with legal reporting and documentation when required
• Collect and enter data related to case management metrics

Additional Responsibilities

• Support pre-certification and insurance authorization processes
• Coordinate communication with third-party payers
• Assist with denial management and appeals