Case Support Specialist

Case Support Specialist

The Orlando, FL office of Burr & Forman, a dynamic, service-oriented law firm, seeks a case support specialist to join our growing team. This role handles reception duties and provides administrative support to attorneys and other team members.

Key contributions:

• Assist in the preparation and processing of legal documents such as summonses, subpoenas, complaints, appeals, motions, pre-trial agreements, requests for production of documents, and other due diligence items.
• Prepare correspondence, office memos, documents, e-mails, and other materials.
• Assist with preparation and setup for meetings, hearings, depositions, and trial.
• Monitor case documents and create/maintain indexes of client documents; review case documents for important dates and update calendars.
• Scan, record, and index documents and files for the document management system and extranets.
• Manage file materials and records including locating, retrieving, preparing for offsite storage, and transferring and/or destroying records.
• Enter and edit billable time; organize and submit expense reimbursements; submit CLE credits; and open and close new client matters.
• Handle copy jobs, certified mail, mail pickup/drop off, and local hand deliveries.
• Handle reception duties, including answering switchboard, greeting guests, directing callers and guests to appropriate destination, and scheduling conference rooms.
• Order office and break room supplies; coordinate catering orders for meetings and assist with other special events.
• Other responsibilities as needed.

The essentials:

• A high school diploma or equivalent and relevant work experience required; a college degree is preferred.
• Professional appearance and demeanor with commitment to providing exceptional client-service.
• Highly organized, detail-orientated, and proactive with a desire to take ownership.
• Proficient with Microsoft Word and Outlook. Proficiency in MS Excel is a plus.
• Balance competing priorities and work effectively in a fast-paced environment, exercising patience and professionalism during stressful situations.
• Strong verbal and written communication skills.
• Must be able to lift and/or transport materials weighing up to 25 pounds.
• Some overtime required.