Scheduler Training Scheduling

Position Summary

The Scheduler, Training Scheduling is responsible for all aspects of training scheduling requirements for all of the training departments at JetBlue University (JBU), including regulatory compliance and coordination with Training Records Specialists and Crew Services. This position requires in depth knowledge of processes and procedures along with the ability to multitask. The Scheduler will need to be able to engage with JBU College Leaders, Instructors and students on a regular basis to provide the best training experience.

Essential Responsibilities

• Coordinates with Crew Services and Crew Staffing for monthly bid awards
• Checks for legalities and adjusts as appropriate
• Notifies all trainees of required Standards Training Events
• Coordinates with Training Record Specialists to ensure all recurrent and qualification training is scheduled
• Schedules Instructors, according to qualifications for all training devices, including full and fixed flight simulators, door operations, ground schools and classroom training as well as emergency drill events
• Monitors changes in the training schedules
• Rotating shifts at the Just Ask desk in center
• Other duties as assigned

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma
• Two (2) years of Scheduling and/or Training Administration
• Experience on computerized scheduling processes
• Ability to complete tasks and assignments with minimal supervision
• Excellent verbal and written communications skills
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
• Able to work flexible hours, including weekends and be available to respond on short-notice

Preferred Experience and Qualifications

• Bachelor’s Degree
• Proficient in Microsoft Suite
• Regulatory or airline experience with an understanding of Federal Aviation Regulations (FAR) legalities
• Experience utilizing commercial electronic scheduling software, especially MINT Training Management System, or similar, FLICA and CrewTrac

Crewmember Expectations

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

• Computer and other office equipment
• MINT WebAssistant
• CrewQual Software
• CrewTrac
• FLICA Bidding system
• Duty phone

Work Environment

• Traditional office environment

Physical Effort

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)