Service Advisor

Overview Employment Application for Service Advisor An energetic and confident individual that enjoys solving problems is needed to fill the position of Service Advisor. While this position serves as a liaison between our computer technicians and our customers, NO technical skill or knowledge is required to perform this job successfully. Responsibilities Perform the check-in process for devices brought in for repair at our retail location Contact customers to review needed repairs after technicians diagnose the issue(s) Provide exceptional customer service and be empathetic to frustrated customers Answer telephone calls Assist the Retail Sales team with day-to-day operations Qualifications Previous experience in customer service or interacting with the public Valid Driver's License in good standing Education: High School Diploma or GED Relevance of work history may include retail, food service, bank tellers, greeters/receptionist, clerical, or customer service roles Benefits Medical and dental benefits 401K with generous employer matching Paid time off Above average wages Schedules to accommodate college coursework Performance-based evaluations and rewards Cross-training opportunities Great co-workers Managers who care about your happiness and success Job Details Job Type: Full-time Pay Rate: Averages $13-$15/hour Application Requirements Full Name Address City, State ZIP Telephone Email address Position Applying For How did you hear about this job opportunity? Attach your resume (PDF, DOC, DOCX or RTF) Reference Name, Phone, Company Legal and Compliance GigaParts is an EEOC employer that complies with the ADA and E-Verify. GigaParts is a drug-free workplace. Employment opportunities at GigaParts are open to all qualified applicants solely on the basis of job-related experience, knowledge, skills, and abilities. Qualified applicants are considered for all open positions for which they apply and for advancement without regard to race, color, religion, sex, national origin, age, marital status, the presence of a medical condition or disability, or genetic information as protected by law. GigaParts complies with all applicable federal, state and local laws with regard to equal employment opportunity. Advancement is based entirely on an individual\'s demonstrated performance, job-related ability, skills, and knowledge and the resulting potential for promotion to the job openings applied for. GigaParts is an Equal Opportunity Employer. E-Verify GigaParts complies with the United States Department of Homeland Security to verify the employment eligibility of all persons hired to work for GigaParts in the United States. GigaParts will provide information from each new employee\'s Form I-9 to confirm work authorization. E-Verify will be used to assist in ensuring a legal workforce. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Form I-9 must be completed and presented on the first day of work. ADA Compliance In compliance with the Americans with Disabilities Act (ADA), those applicants requiring reasonable accommodation to the application and/or interview process should notify the Office of Human Resources for assistance. #J-18808-Ljbffr