Quality Manager

At Volk, we are dedicated to eliminating preventable blindness through every aspect of our work. As a globally respected organization, we are known for delivering exceptional, concierge-level service to ophthalmic practitioners and customers. Company: Volk Job Type: Regular / Permanent Role Type: Full time Job Description Volk is the world's leading brand in ophthalmic diagnostic and surgical lenses. Our purpose is to eradicate preventable blindness through all aspects of the work we do. Volk is a highly regarded, global organization and is a subsidiary of Halma, a FTSE 100 company. To support our ongoing growth, we are looking for you! PRIMARY PURPOSE Lead and develop the Quality team, fostering a culture of accountability, collaboration, and continuous improvement aligned with Volk Values Lead, maintain, and continuously improve the QMS in compliance with ISO 13485, FDA Quality System Regulations (21 CFR §820), and applicable global regulations Serve as Management Representative for ISO and certification audits, leading all internal and external audits, including ISO, FDA, and customer audits Analyze quality data and trends to identify improvement opportunities; develop and report quality metrics to leadership to ensure visibility and accountability REQUIRED QUALIFICATIONS Bachelor’s degree in Engineering (Electrical, Biomedical, Chemical, Industrial, or related field); advanced degree preferred 5+ years of experience in quality engineering or quality management within a regulated manufacturing environment Strong knowledge of ISO 13485, FDA Quality System Regulations (21 CFR §820), and medical device compliance requirements Experience with CAPA, nonconformance investigations, and root cause analysis methodologies Knowledge of design controls, risk management (FMEA), verification, and validation processes Experience supporting audits and regulatory inspections Strong analytical, problem-solving, and data-driven decision‑making skills Ability to work cross‑functionally and influence outcomes at multiple levels of the organization #volk #LI-MF2 #J-18808-Ljbffr