Intake Sales Specialist

Intake Sales Specialist (Disaster Recovery) — Greater Sacramento This role drives the business. Every job starts with you. If you’re the type who answers fast, takes control of the call, and closes, keep reading. If you wait, hesitate, or "just take messages"—this isn’t for you. Benefits 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off Training & development What This Role Really Is You are the first point of contact and the first sales rep. When someone calls us, it’s because something went wrong—flood, fire, damage—and they need direction now. You set the tone You take control You move the job forward Speed matters. Confidence matters. Closing matters. What You’ll Do Answer immediately — speed-to-lead is everything Take control of the call — guide the conversation, don’t follow it Qualify and close — get commitment and schedule the inspection Capture everything — loss details, access, decision‑maker, insurance Set the job up right — clean, complete info so ops can execute Hand off seamlessly — no dropped balls, no confusion Document like a pro — CRM entries must be clean and complete Continuously improve — refine scripts, tighten processes, get better daily What Winning Looks Like Speed-to-lead: under 60 seconds Close rate: 80%+ qualified calls booked Zero sloppy files: 100% accurate CRM entries Customer feedback: people remember how you handled the call Who We’re Looking For You show up. Every day. On time. You have a sales mindset — you ask for the business You stay calm but in control under pressure You don’t miss details, even when things are moving fast You communicate clearly and confidently You take ownership — wins and losses are yours Bonus if you have Restoration, construction, dispatch, or insurance experience Bilingual skills What You Get Competitive pay Strong benefits (medical, PTO, holidays) Clear growth path — this is not a dead-end role Real training and development A team that expects performance and backs you up What to Expect High-volume, fast-paced environment Calls that require urgency, empathy, and control Occasional after-hours rotation during major loss events On-site role in Greater Sacramento The Bottom Line This is not a receptionist role. This is frontline sales. You control the pipeline. You drive revenue. You set the standard. If you’re hungry, accountable, and know how to close—apply. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. #J-18808-Ljbffr SERVPRO® Team Carpenter