Systems Administrator

Position Summary The Systems Administrator serves as the primary technical resource in a small team environment for day-to-day operations and is responsible for the administration, security, maintenance, and continuous improvement of Bithgroup’s IT environment, including Microsoft 365, Azure, cloud, and on-premises infrastructure, endpoints, and core business systems, while ensuring availability, performance, and supportability across the organization. This is a hands-on, high-ownership role that reports to the VP of Information Technology. The ideal candidate collaborates closely with IT leadership on priorities, process improvements, compliance, and long-term planning initiatives, aligning with evolving best practices. Responsibilities: Lead the day-to-day administration of Bithgroup’s IT infrastructure, including Microsoft 365, Azure, cloud, and on-premises systems, networks, endpoints, and related platforms, with additional support provided to Managed Service clients as needed. Oversee security, network, and backup/recovery operations to ensure data availability and integrity. Install, configure, secure, update, document, and monitor servers, firewalls, endpoints, cloud services, and supporting infrastructure. Diagnose and resolve hardware, software, network, connectivity, and security issues. Document and maintain IT inventory, configurations, and SOPs. Collaborate with leadership to review internal processes and recommend improvements, new solutions, and workflow efficiencies. Support and effectively manage timely Helpdesk and technical support for end-users. Provide training and guidance to end-users and junior staff as needed. Contribute to SOC 2 compliance initiatives supporting audits, gathering evidence, and maintaining security controls. Core Competencies: A curiosity-driven, adaptable problem solver who seeks ownership and an environment where they can learn, evolve, and have fun doing it. Strong security mindset and attention to operational risk. Demonstrated interest in automation, AI, and continuous improvement to streamline operations and improve outcomes. Excellent written and verbal communication skills. Commitment to excellent customer service. Proven ability to manage multiple priorities independently. Required Qualifications: 5+ years of relevant systems administration experience. Strong background in Azure and Microsoft 365 administration, including Intune, Entra ID, and Exchange. Fluent with PowerShell and multiple OS: Windows, macOS, iOS, Android, etc. Familiarity with Hyper-V virtual environments and Red Hat Enterprise Linux (RHEL). Comfortable with scripting automation and light coding. Ability to independently manage recurring operational work and own tasks through to completion. Preferred Qualifications: Familiarity with Red Hat Enterprise Linux (RHEL). Fortinet Firewalls Action1 (Patch Management) Blumira (SIEM) Veeam (backup and replication) Mimecast (email security) WordPress (website administration) Ubiquiti (Network Management) Work Arrangement: Hybrid position requiring in-office availability in Baltimore City. Occasional after-hours availability for maintenance windows or incident response. #J-18808-Ljbffr