Business Analyst II

Role Description

• Project Management: Strong organizational skills with ability to manage multiple concurrent projects, coordinate cross-functional teams, and drive work to completion against target dates.
• Stakeholder Management: Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups.
• EDI & Integration Knowledge: Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats with ability to create detailed field-by-field data mappings.
• Communication: Excellent written and verbal communication skills for both technical and non-technical audiences.
• Problem-Solving: Strong analytical skills with ability to identify issues early, develop solutions independently, and demonstrate sound judgment in knowing when to escalate to management.

Qualifications

• Bachelor's degree in business, Information Systems, Supply Chain, or related analytical field preferred, OR 5+ years logistics industry experience in a technical domain.
• Minimum 5 years of Business Analysis experience.
• Logistics experience (freight forwarding, warehousing, customs brokerage).
• Demonstrated experience managing projects with multiple stakeholders.
• Experience coordinating development teams and driving technical implementations.
• Proven track record of delivering integration projects on time.

Requirements

• Agile/Scrum project experience working within agile frameworks, creating actionable stories, and maintaining team velocity.
• SQL or other programming language experience.
• Experience with integration platforms (Boomi, Sterling Integrator, Informatica).
• Experience managing client expectations in consulting or implementation environments.

Certification & Licenses

• Professional certification in Project Management (PMP, CSM) or Business Analysis (CBAP) preferred but not required.

Benefits

• Quarterly Incentive Plan.
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use.
• Excellent Medical, Dental and Vision benefits.
• Tuition Reimbursement for education related to your job.
• Employee Referral Bonuses.
• Employee Recognition and Rewards Program.
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities.
• Employee Discounts.
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates.
• This is a fully remote opportunity.