Payroll Processor
Loews Customer Engagement Center and Distribution Services
Job Description
Job Description
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer :
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
The Payroll Processor supports accurate and compliant end-to-end payroll processing for assigned properties, ensuring Team Members are paid correctly and on time in accordance with federal, state, and local regulations. This role oversees payroll reconciliations, deductions, garnishments, reporting, and issue resolution while partnering with Human Resources, Finance, government agencies, and external payroll vendors. Serves as a trusted point of contact for Team Member payroll questions and operational support, contributing to a positive, service-focused payroll experience in a fast-paced environment.
Who You Are:
A relationship builder with a dynamic approach to developing connections
A continually curious forward thinker who loves to find creative solutions
Comfortable with taking the lead in a variety of settings
Collaborator who excels in an exciting, ever-evolving environment
What You Will Do:
Process and audit Team Member timekeeping and payroll data in compliance with company policies and MET forms.
Ensure accurate, timely payroll processing in accordance with federal, state, and local labor laws.
Validate payroll deductions and ensure accurate reporting to stakeholders.
Maintain payroll data integrity by monitoring job code and job profile discrepancies across systems.
Reconcile hours worked and earnings against payroll control documents.
Review and process electronic payroll documents for assigned properties.
Identify, resolve, and document payroll errors before and after transmission to the payroll vendor.
Prepare and distribute payroll reports for Human Resources and Finance leadership.
Generate required weekly, monthly, quarterly, and annual governmental reports.
Respond to Team Member payroll inquiries and resolve pay discrepancies.
Monitor and process daily payroll system notifications, including employee changes and direct deposit returns.
Complete payroll reconciliations for assigned properties within established guidelines.
Process stop payments, payment reversals, wage garnishments, and related inquiries.
Support payroll operations by managing departmental communications, working flexible schedules, and performing other duties as assigned.
Your Experience Includes:
HS Graduate or equivalent
2+ years of experience in full cycle, multi-state and multi-FEIN payroll processing
Experience in Workday, Dayforce, Oracle or similar payroll systems preferred
Knowledge of wage withholding orders and garnishments/levies
Outstanding mathematical, accounting and analytical skills
Intermediate level proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Ability to work independently or in a team environment
Ability to deliver outstanding customer service and maintain strong work relationships
Ability to communicate cooperatively and effectively with others, organize workload, adapt quickly to change, maintain composure and make decisions in stressful situations, observe SLA's and stated deadlines
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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