Business Analyst Customer Engagement & Power Platform

Velosio is looking for a Business Analyst to be an integral member of the Customer Engagement/Apps & Automate team. We are seeking a Business Analyst (BA) to join our Customer Engagement (CE) and Apps & Automate practice. This role is critical to assuring delivery quality, reducing project risk, and ensuring successful outcomes across Dynamics 365 and Power Platform implementations. The BA will play a foundational role in Analysis & Design (A&D) and throughout delivery by translating business needs into clear, structured, and build-ready requirements and backlog artifacts. This role directly addresses key delivery challenges related to scope clarity, client expectations, and change management. Your day might look like: Requirements & Analysis Lead requirements gathering sessions with clients and internal stakeholders Work with Lead Functional Consultants to translate business needs into clear, structured functional requirements Develop: Business process flows Detailed use cases User stories with acceptance criteria Ensure all requirements are complete, testable, and traceable A&D Phase Leadership Serve as a core contributor during Analysis & Design (A&D) Produce build-ready backlog aligned to approved scope Partner with Lead Functional Consultants and Solution Architects to: Validate solution design Ensure feasibility and alignment to requirements Drive requirements sign-off and traceability Backlog Ownership & Quality Control Own and maintain the functional backlog throughout delivery Ensure all backlog items: Tie directly to approved requirements Include clear acceptance criteria Are ready for development without ambiguity Review and approve backlog items prior to build Testing & Validation Perform unit testing and functional validation of developed solutions Ensure delivered functionality aligns with: Documented requirements Defined use cases Acceptance criteria Support UAT preparation and issue triage Change Orders & New Scope Definition Lead requirements definition for: Change orders (COs) Work orders (WOs) Ensure new scope is: Clearly defined and documented Estimated accurately Approved before build begins Cross-Functional Collaboration Work closely with: Functional Consultants Technical Consultants / Developers Project Managers Practice Leadership Act as the bridge between business stakeholders and delivery teams What you’ll bring: Required: 3–7+ years of experience as a Business Analyst in consulting or technology delivery Experience with: Dynamics 365 CE (Sales, Customer Service, Field Service) Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Strong experience in: Requirements gathering User story creation Backlog management (Azure DevOps or similar) Proven ability to create clear, structured, and actionable documentation Preferred: Experience working in consulting/professional services environments Familiarity with Agile / Scrum delivery methodologies Exposure to AI/Copilot or modern Power Platform capabilities Experience supporting A&D or discovery phases of implementations Excellent analytical and problem‑solving abilities Strong organizational and multi-tasking skills Time management skills with the ability to meet deadlines Exceptional verbal, written, and presentation skills Ability to work effectively both independently and as part of a team EEO Statement: Velosio is proud to be an Equal Employment Opportunity and affirmative action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation with the application process due to a disability, you may contact us at View email address on click.appcast.io or you may call us at View phone number on click.appcast.io. #J-18808-Ljbffr Velosio, LLC