Product Evaluation Operator I!

About KARL STORZ

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room. 

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world. 

About the Role

As a Product Evaluation Operator II, you will play a critical role in ensuring the quality, safety, and proper disposition of KARL STORZ medical devices, instruments, equipment, and software. Acting as the final quality checkpoint before products are returned to inventory, repaired, replaced, downgraded, or scrapped, you will use technical expertise, product knowledge, and SAP system proficiency to make accurate evaluation decisions that directly impact inventory accuracy, regulatory compliance, operational efficiency, and customer satisfaction.

This role requires strong attention to detail, sound judgment, and the ability to independently evaluate complex product conditions while working within established quality and compliance standards in a regulated medical device environment.

This is a fully onsite position with a Monday through Friday schedule of 6:00 AM to 2:30 PM.

What You'll Do

• Evaluate medical devices, instruments, equipment, and software to determine appropriate disposition based on functionality, cosmetic condition, completeness, system history, and established work instructions.
• Execute SAP and related system transactions to support inventory returns, repairs, replacements, upgrades, downgrades, and scrap decisions while maintaining accurate documentation and traceability.
• Review product configurations, documentation, and condition to ensure evaluation decisions meet quality, compliance, and operational requirements.
• Identify discrepancies, damage trends, documentation gaps, and nonconforming conditions, escalating higher-risk situations when appropriate.
• Support FCO and KSRAPS program activities while meeting departmental productivity, accuracy, and quality expectations.
• Provide peer training, coaching, and process guidance to support operational consistency and knowledge sharing.
• Contribute to work instruction updates, visual aids, audit readiness efforts, and continuous improvement initiatives using LEAN and 6S principles.
• Cross-train in additional product lines and operational functions to support business needs and workforce flexibility.

What You Bring

• High School Diploma or GED.
• Minimum of 2 years of KARL STORZ experience or relevant experience in logistics, warehouse operations, manufacturing, returns processing, or a similar operational environment.
• Experience using SAP or a comparable ERP system to manage transactions, research product history, and maintain accurate records.
• Strong technical aptitude with the ability to evaluate product condition, functionality, and disposition requirements with a high degree of accuracy.
• Experience working in a regulated environment with quality, traceability, and documentation requirements.
• Proficiency with Microsoft Office applications.
• Ability to interpret work instructions, process documentation, and quality requirements.
• Strong attention to detail, organizational skills, reliability, and commitment to accuracy.
• Effective communication skills and the ability to collaborate in a team environment while working independently.

Nice to Have

• 3+ years of experience in medical device, healthcare, logistics, manufacturing, service, warehouse, or distribution operations.
• Experience working within FDA, ISO, or other regulated quality systems.
• Experience supporting audits, process standardization, work instruction development, or employee training.
• Additional technical certifications, systems training, or continuous improvement experience.

What Will Make You Successful

• Consistently making accurate product disposition decisions while balancing quality, compliance, and operational efficiency.
• Demonstrating advanced SAP proficiency and maintaining high levels of data accuracy and documentation integrity.
• Applying sound judgment to resolve routine issues independently while recognizing and escalating exceptions appropriately.
• Effectively supporting team members through knowledge sharing, coaching, and process guidance.
• Maintaining productivity and attention to detail in a fast-paced, high-volume environment.
• Embracing continuous improvement initiatives and proactively identifying opportunities to improve quality, efficiency, and process consistency.
• Demonstrating flexibility through cross-training and a willingness to support evolving business priorities.

Physical Requirements

• Frequent standing, walking, bending, reaching, lifting, and material handling activities.
• Frequently lift up to 25 pounds.
• Occasionally lift 30 to 75 pounds with assistance.
• Occasionally push or pull carts and equipment weighing up to 320 pounds on casters with assistance.
• Ability to operate a manual pallet jack and use a warehouse ladder.
• Ability to use standard office and warehouse equipment.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

Ready to make an impact? Apply to be our next Product Evaluation Operator II and help us build the future of MedTech together.

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