Patient Service Representative # 26-14222

Patient Service Representative

The PSR will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross training required in multiple administrative support functions.

Responsibilities:

• Primary point of contact for patient relations in person and by phone.
• Greet patients and assist in resolving patient concerns and escalating as appropriate.
• Check patients in/out and collect co-payments, give receipts, and reconcile payments.
• Verify patient demographics and insurance information in CS-Link/Epic.
• Schedule appointments and complete patient registration.
• Process and track referrals and authorizations for various insurance types.
• Handle patient/provider correspondence.
• Explains policies, procedures, or services to patients.
• Sanitize workspace using provided supplies and following department guidelines

Experience:

• Experience with medical insurance, referral processes, and benefit plans
• 1+ year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• Flu vaccinated (no exemptions)

Education:

• High School Diploma

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.