Customer Service Representative

Job Title

Adroit Advanced Technologies, Inc.

Responsibilities

Provide excellent customer service to all inquiring parties.

Answer all incoming calls and emails with a polite and professional attitude.

Record all inquiries still outstanding after initial communication concludes.

Follow up on outstanding inquiries as soon as applicable.

Route communication to appropriate parties if resolutions are not possible.

Meet quotas and provide reports as necessary.

Perform other duties as assigned.

Qualifications

One (1) year work experience.

High School Diploma.

Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.