Logistics Coordinator / Dispatcher

Role Description

Ready Roles is hiring a Logistics Coordinator / Dispatcher to support a growing U.S.-based moving company. You will be responsible for:

• Coordinating moving crews
• Managing schedules
• Communicating with customers
• Handling operational issues
• Supporting leadership with day-to-day logistics

This is a fast-paced role that requires excellent communication, strong organization, and the ability to think ahead.

Responsibilities

• Schedule and dispatch moving crews
• Manage move schedules and coordinate logistics
• Communicate with customers regarding move details, confirmations, delays, and updates
• Maintain accurate records in CRM and operational systems
• Resolve scheduling conflicts and operational issues quickly
• Prepare daily reports and provide operational updates
• Coordinate with sales, dispatch, and operations teams
• Assist leadership with administrative and executive support tasks

Qualifications

• Minimum 2 years of moving industry experience
• Experience dispatching crews or coordinating moving operations
• Strong verbal and written English communication skills
• Experience handling customer communication and scheduling
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Reliable computer, headset, and internet connection
• Available to work full-time

Preferred Experience

• SmartMoving
• Supermove
• Movegistics
• RingCentral
• Google Workspace
• CRM systems

What We're Looking For

• Takes ownership and solves problems proactively
• Communicates professionally with customers and team members
• Can manage multiple moving jobs simultaneously
• Understands urgency and customer service
• Wants a long-term opportunity with growth potential