Sr Analyst, Business Systems

T-Mobile Business Analyst At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! This position is required to work on site at least 3 days a week. It is not available for remote opportunity. Job Overview This position is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting Commissions business channels: Retail, Metro, TFB (T-Mobile for Business), Dealer and Customer Care. This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives. Job Responsibilities: Fosters business knowledge and understanding among business systems analysts and project stakeholders. Brokers consensus among stakeholders with conflicting needs. Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests. Has understanding on how projects align to broader organizational goals and business benefit. Provides SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Reviews deliverables and provides input for other analysts. Strong understanding of all Commissions channels. Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management. Facilitates business leadership and other company stakeholders in the definition of business roadmaps Education and Work Experience (Required) Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required) Acceptable areas of study include Quantitative discipline (Required) 4-7 years Systems analysis experience with understanding strategic business information systems. (Required) Critical thinking skills with a view toward process evaluation/enhancement. Advance knowledge of utilizing and writing SQL queries using output/results for executive level presentation (Required) Knowledge, Skills and Abilities (Required) Communication - Ability to provide written or verbal details for potential issues and their solutions. Ability to create presentations for both verbal and written communications. Executive summaries. (Required) Consultation (Required) Business Systems Analysis - Understands how policies, systems and processes impact requests/projects. (Required) Relationship Management - Invests in stakeholder management and possesses ability to gain stakeholder trust. (Required) Technical Writing (Required) Microsoft Office (Required) Relationship Management - Invests in stakeholder management and possesses ability to gain stakeholder trust. Experience with SharePoint. (Preferred) At least 18 years of age Legally authorized to work in the United States T Mobile US