Service Advisor

Service AdvisorAs a fast growing dealership, we are expanding our shop to handle the increase in work. We are in need of a Service Advisor who understands the importance of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career opportunity. Put your people skills to work for us and find out more now.ResponsibilitiesGreet service department customers promptly and courteously – attitude is everything!Listen to customer and clearly translate repair needs to techsUtilizing Tablet and software… advise customers of additional services, utilizing current technology with high integrityProvide accurate repair/maintenance estimatesAdhere to policies on vehicle care and operationFollow up on each repair and keep customers informed of progressInspect repair quality and ensure all work is completeNotify customers when vehicles are ready for pick upReview and explain repairs and associated costs with customersMaintain Extremely high Customer Satisfaction Index (CSI) scores in accordance with dealership standardsBenefitsIn addition to career-long personal development, our associates enjoy a number of benefits, including;Paid VacationWe offer Healthcare benefits for our employeesVision and Dental InsuranceEmployee discounts for vehicle purchases and repairsApply Today!Job Type: Full-timeDental insuranceEmployee discountHealth insuranceLife insurancePaid time offReferral programDay range:Monday to FridayRotating weekendsWeekends as needed