TCM Care Manager - Trillium Catchment Area

Job Description

Job Description

Description:Tailored Care Management Care Manager

Starting Pay: $25.49–$26.93 per hour, approximately $53,000–$56,000 annually
Work Arrangement: Hybrid/Remote with required travel
Service Area: Trillium Health Resources catchment area
Openings: Multiple positions available

Healthkeeperz is seeking compassionate, organized, and highly qualified Care Managers to coordinate whole-person care for individuals with behavioral health conditions, intellectual or developmental disabilities, traumatic brain injuries, and other complex needs.

This position combines remote work with required in-person visits to members in their homes, residential settings, care facilities, and other community locations.

Applicants must meet all applicable credentialing requirements :

• Bachelor’s degree in health, psychology, sociology, social work, nursing, or another relevant human-services field; or current licensure as a Registered Nurse
• At least two years of direct experience working with individuals with behavioral health conditions, I/DD, or TBI
• Care Managers serving members with LTSS needs must have at least two years of experience in LTSS or HCBS coordination, care delivery monitoring, or care management
• Valid driver’s license, reliable transportation, and ability to travel throughout the assigned service area

• Complete comprehensive assessments and develop person-centered care plans
• Coordinate physical health, behavioral health, pharmacy, LTSS, and community-based services
• Address social determinants of health and connect members with needed resources
• Educate members and their representatives about services, rights, benefits, and available providers
• Collaborate with providers, facilities, Care Management Extenders, and multidisciplinary team members
• Support members during hospital admissions, discharges, transfers, and other changes in condition
• Monitor services, maintain timely documentation, report critical incidents, and escalate complex cases
• Participate in the agency’s 24-hour care-management coverage rotation
• Conduct required face-to-face visits in members’ homes and community settings

• Experience developing plans of care from comprehensive assessments
• Knowledge of Medicaid, behavioral health, I/DD, TBI, waiver, LTSS, or HCBS services
• Proficiency in person-centered planning and motivational interviewing
• Strong communication, organization, conflict-resolution, and independent decision-making skills
• Ability to manage deadlines, documentation, and multiple complex cases
• Proficiency with Microsoft Office and electronic care-management systems

Healthkeeperz offers a competitive compensation and fringe-benefits package that includes:

• Medical, dental, and vision insurance
• Paid time off accrued and nine paid holidays
• Employer-supported 401 (k) retirement plan, 
• Employer-paid and voluntary insurance benefits
• Professional development and training opportunities
• Hybrid/remote work flexibility
• Mileage reimbursement for eligible business travel
• A supportive, mission-driven workplace focused on employee and member flourishing

Our mission is caring for all people for the glory of God . Team members are expected to demonstrate our Core Values:

Be Compassionate. Pursue Excellence. Take Ownership. Put Family First.

Join a team committed to helping individuals receive the care and support they need to flourish at home and in their communities.

Apply today to become a Healthkeeperz Tailored Care Management Care Manager.

Physical Demands:

Healthkeeperz is an equal opportunity employer. This posting summarizes the primary responsibilities and qualifications of the position and is not an exhaustive description of all duties or physical requirements. This position also requires standing, sitting, walking, lifting, and other physical activities for extended periods, including driving. All employees may have other duties assigned at any time.