UTS - Temporary 911 Telecommunicator at UNC Chapel Hill

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Department: 480502 - UHR UTS/UNC Partnership

Location: Chapel Hill, NC

Essential Job Duties:

The Department is seeking dedicated and reliable 911 Telecommunicators to join the Communications Center on an 11-month contract basis. The primary purpose of this position is to operate the E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring timely law enforcement and emergency response.

This role requires the ability to collect, process, prioritize, and disseminate critical information from and to multiple resources and agencies under stressful, high-pressure conditions

Other Work/Responsibilities:

• Operate multiple computer systems simultaneously, including CAD (Computer-Aided Dispatch), DCIN (Division of Criminal Information Network), and various alarm systems.

• Manage computerized multi-line/channel telephone and radio systems, performing continuous multi-task duties.

• Act as a vital link, listening, documenting, and communicating clearly and accurately, both verbally and in writing, over the telephone, radio, and in person.

• Accurately interpret audible noises, signals, and tones from various computer operating systems and programs.

• Ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations that may require the University to close. Employee is required to report to work when scheduled during these types of events.

Required Qualifications:

• Certification (Required Before Start): Must possess a Basic Telecommunicator Certification from a state criminal justice institution.

• Certification (Required Before Start): Must possess Division of Criminal Information ( DCIN ) Operator Certification

Preferred Qualifications:

3 + years of 911 telemcommunications experience

Required license or certification:

n/a

Position Number: 48LS100

AA/EEO Statement:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

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