Client Service Manager - Associate
JPMorgan Chase & Co.
At J.P. Morgan (JPM), we are committed to delivering exceptional client service. As a Client Service Manager – Associate in Securities Services, you will support and work on initiatives to help drive client satisfaction. As a Client Service Manager (CSM) in Securities Services, you will join the client service team and support a book of clients. You will work closely with senior members to ensure client satisfaction with JPM and help to manage governance of products and services. Job responsibilities Support the senior team to build relationships with client base and to ensure client ongoing satisfaction with JPM. Provide guidance to junior team members. Own timely inquiry responses across all products and manage escalations. Support governance processes for all products, including measurement and monitoring of service levels using KPIs and RAG ratings. Fully utilize proprietary CRM tools to capture relationship feedback, help generate call reports, and track actions to closure. Prepare for periodic client relationship reviews. Ensure accurate billing and timely payments. Prioritize and help bring global initiatives and ad-hoc projects to closure. Coordinate client training on proprietary JPM technology. Ensure compliance with company policies and procedures. Required qualifications, capabilities, and skills Bachelor’s degree. At least three to five years of experience working at a financial services organization focused on servicing institutional clients. Knowledge of Global Custody and/or Traditional, Hedge, Private Fund Services or the ability to quickly learn. Team player and ability to collaborate and share ideas. Client satisfaction driven with client facing skills. Strong presentation and communication skills. Strong follow-up skills and ability to drive items to closure. Ability to prioritize, multi-task, and work well with minimal supervision. Preferred qualification, capabilities, and skills Works well in evolving environment. Drive for continuous improvement. #J-18808-Ljbffr JPMorgan Chase & Co.
- JPMorgan Chase & Co. is seeking a Client Service Manager - Associate in Securities Services located in New York. This role emphasizes delivering exceptional client service by supporting a book of clients and driving client satisfaction. Candidates should have a Bachelor...Suggested
$91.2k - $132k
At J.P. Morgan (JPM), we are committed to delivering exceptional client service. As a Client Service Manager - Associate in Securities Services, you will support and work on initiatives to help drive client satisfaction. As a Client Service Manager (CSM) in Securities...Suggested- A leading financial institution in New York is seeking a Client Service Manager - Associate to ensure client satisfaction and manage a book of clients within their Securities Services team. This role involves supporting senior team members, guiding junior staff, and utilizing...Suggested
- A leading financial institution in New York seeks a Client Service Manager - Associate to enhance client satisfaction in Securities Services. The role involves building client relationships, managing escalations, and utilizing CRM tools. Candidates should have a Bachelor...Suggested
$21 - $24 per hour
...for any/all matters specific to client program set up and customer service responsibilities for assigned key... ...job: Strong client relationship management: Positive and effective communication... ...card approvals with payment card associations like Visa and Mastercard....SuggestedHourly payTemporary workWork experience placement$65k - $80k
**Job Description:****Epiq is hiring an Associate Project Manager to support the delivery of settlement and claims administration matters.**... ...role focuses on day‐to‐day execution, coordination, and client service in a deadline‐driven, regulated environment.You’ll work closely...Local area- ...level position within WTW’s Via Benefits client management team providing strategic relationship management and consultative services to clients. The Client Service and Delivery... ...variety of internal Willis Towers Watson associates including consultants, actuaries, and...Contract workTemporary workSeasonal workWork at officeLocal areaRemote workVisa sponsorshipWork visaFlexible hours
$40k - $78k
...Client Service Manager – Gallagher | Remote (Whippany, NJ Zone) Job Summary Gallagher is hiring a Client Service Manager to deliver high-quality service to Personal Lines clients in a shared call center environment. This remote role supports the Whippany, NJ zone...Full timeRemote workMonday to FridayFlexible hours$80k - $110k
...Longwave Financial, an independent financial advisory firm, is excited to hire an experienced client service manager to support and enhance our dynamic growth. This candidate will bring a meaningful track record of operational excellence, enthusiasm for a high touch client...Remote work$17.31 per hour
...Job Description : JOB SUMMARY This job partners with assigned Client Managers to maintain and grow existing business and ensure that... ...departments for problem resolution. HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee...For contractorsLocal areaFlexible hours- ...performance growth. Our end-to-end campaign management connects brands to high-value audiences across... ...want to play a meaningful role in driving client growth — we’d love to meet you. The Opportunity As a Senior Client Services Manager, you will lead strategic client relationships...Remote work
$40 - $45 per hour
....00/hr Direct message the job poster from 24 Seven Talent Sr Manager, Talent Solutions at 24 Seven Talent Requirements: Must have... ...creative agency 4-7 years experience We are searching for a Sr Client Services Manager to join our team on a temporary basis. This role...Contract workTemporary workRemote work$95k - $110k
...Job Title: Senior Client Services Manager Location: Remote, US Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious...Full timeTemporary workWork at officeLocal areaRemote workHome officeFlexible hoursShift work- ...CI Azumano is looking for a Client Services Manager to lead onboarding and provide strategic support to User Agencies in a remote capacity. The successful candidate will manage relationships and ensure long-term engagement through tailored strategies and proactive account...Remote work
- ...Advisors , we’re more than a financial services firm — we’re a partner for business owners... ...wealth solutions to deliver a white-glove client experience from start to finish. We’re... ...quickly and need a Client Services Manager who can own the details of client onboarding...Full timeRemote work
- ...dedicated to providing exceptional debt recovery services. We pride ourselves on our professional... ...to achieving the best results for our clients. AFM is seeking a highly motivated and detail-oriented Client Services Manager to join our team. The ideal candidate will...Contract workRemote workFlexible hours
- ...We are seeking an organized, proactive, and client-focused Client Services Manager to act as the primary liaison between our company and our valued clients. The ideal candidate will ensure a seamless client experience by managing communications, coordinating service delivery...Contract workWork at office
$140k - $160k
...dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of... ...plan Job Description The team The SMA Client Service Manager partners with distribution, portfolio...Full timeWork at officeFlexible hours- Rosenberg Rich Baker Berman & Co. is seeking a detail-oriented CAS Manager to oversee Client Accounting Services. The role involves managing client portfolios, ensuring timely delivery of accounting services, and reviewing financial reports. Ideal candidates should have...Remote jobWork at office
$80k - $110k
Tatari is growing and we’re looking for a Client Services Manager to join our Growth team! We’re looking for a strategic, client-facing leader to help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you’ll own post-sales relationships...Work at office2 days per week- Arthur J. Gallagher & Co. (AJG) seeks a Client Service Associate to participate in the Achieve Program, a structured learning initiative designed for graduates and career changers. This full-time, 18-month program combines training with work experience in the insurance...Full timeTraineeshipWork experience placement
- Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected... ...at Gallagher and fast‑track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18‑month...Full timeTraineeshipWork experience placementInternshipLive outWork at officeLocal areaRemote workHome officeFlexible hours
- ...an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any... ...Google, Meta, Microsoft, and Yahoo. Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you...H1bWork at officeWork from homeWork visaFlexible hours2 days per week
$115k - $125k
Position Overview The Client Service Operations Manager will support Team Kaminsky, one of Neuberger’s largest Private Wealth Management teams. This is a "player/coach" role for a hands‑on operator who will initially execute alongside the team while building the systems...Local areaShift work$115k - $125k
Neuberger in New York is seeking a Client Service Operations Manager to lead operational excellence within Team Kaminsky, one of its largest Private Wealth Management teams. This role combines direct client servicing with managerial responsibilities, ensuring high-quality...- ...build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to... ...encourage you to apply. How you'll make an impact The Branch Client Service Manager II is responsible for delivering high-quality and...Work at officeFlexible hours
- Whalar is seeking a Manager, Client Services in New York, NY to oversee campaign delivery and mentor team members. The role demands a strategic mindset and excellent communication skills to manage budgets and timelines, ensuring top-notch client satisfaction. The ideal...
- ...the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description Join a high-performing client team as a Client Service Manager , partnering closely with Relationship Manager(s) to deliver a consistently excellent client experience and strong...Work at officeLocal areaWork from homeFlexible hours
- JOB DESCRIPTION Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients. Manage multiple internal and external relationships to provide our clients with best in class service. Help be the reason our client stay with...Work experience placementWork at office
$72k - $141k
...contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an... ...focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues...Work experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Manager - Associate. Be the first to apply!
- client development director New York, NY
- engagement project manager New York, NY
- community engagement manager New York, NY
- pursuit client manager New York, NY
- client finance manager New York, NY
- associate client manager New York, NY
- senior engagement manager New York, NY
- customer engagement manager New York, NY
- client service manager New York, NY
- client executive New York, NY

