Physical Therapy Receptionist

Job Description

Job Description

Physical Therapy Receptionist

Orthopaedic Specialty Group currently has an opening for a Receptionist in our Physical Therapy Department. Responsibilities include, but are not limited to:

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Arrives patients via computer system; verify patient information, current referral if applicable, and provides appropriate paperwork to patient.
• Collects applicable co-pay.
• Obtains benefit information and referrals/authorizations if necessary
• Books, cancels and reschedules patient appointments
• Answers phones, transfers and/or directs calls during busy times.
• Acts as liaison between patient and other staff, including therapists, PTA, and physical therapy techs, etc...
• When applicable, relays phone messages from patients to Therapists.
• Keeps waiting room neat and presentable at all times.
• Maintains excellent communication with Physical Therapists and patients regarding wait times or delays.
• Maintain patient confidentiality.

Qualifications

• Minimum of a high school diploma or GED.
• Secondary training in business school or college preferred.
• 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
• Computer literate.

Candidates will be courteous, articulate, reliable and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer